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Work homepage
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Overview
Find out what services we can offer to help you find work and when you start a new job.
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Looking for work
We have jobs available now in various industries and you can search on our job websites.
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Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
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Training and experience
Our programmes can help you get ready for work with training and work experience.
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Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
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CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
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Help with work costs
Get help to pay for the things you need to start work
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Job support and advice
Get all the support and advice you need to stay in work.
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Health and disability
If you want to work, we can support you to find the right job for you.
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Start your own business
We can help you get your business up and running.
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Job interviews
Get advice about how to prepare for and deliver a great interview.
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Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Payment issues
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
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16-19 year olds
Education, training, work and benefit help for 16-19 year olds
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income, wages deduction calculator and tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Move house
Find out how we can help if you’re moving house.
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Rent Arrears Grant
If you're worried you'll lose your housing because you owe rent, you may be able to get a Rent Arrears Grant.
- You don't have to be on a benefit to get this payment.
- You'll need to pay the money back. We'll put a repayment plan in place to suit your financial circumstances.
If you're having trouble paying rent on an on-going basis, you may be able to get an Accommodation Supplement. This is a weekly payment which helps people with their rent, board or the cost of owning a home.
You may be able to get a Rent Arrears Grant if you:
- are a tenant with either:
- a tenancy under the Residential Tenancies Act (RTA), i.e. you have a formal tenancy agreement, or
- a tenancy order under the Family Violence Act 2018 or the Property (Relationships) Act 1976
- have overdue rent you need to pay
- may be evicted because you haven't paid your rent, and
- can afford to keep paying rent once the rent arrears are paid.
There are also residency and income criteria you need to meet.
If you don't have a tenancy under the RTA, we may still be able to help pay the rent you owe. Call us on 0800 559 009
Residency criteria
You must be either:
- getting a benefit from us (e.g. Jobseeker Support), or
- ordinarily resident in New Zealand and either:
- a New Zealand citizen
- have a residence class visa under the Immigration Act 2009
- recognised as a refugee or protected person under the Immigration Act 2009
- getting the Christchurch Mosque Attacks Assistance, or
- getting a Special Needs Grant because you came to New Zealand on a temporary visa to be with your New Zealand partner and your relationship ended due to domestic violence.
Income criteria
Getting a Rent Arrears Grant also depends on:
- how much you and your partner earn
- any money or assets you and your partner have.
Income limits
If you’re: |
Weekly income (before tax) is less than: |
Single |
$1,303 |
Couple without children |
$1,921 |
Couple with children |
$2,247 |
Sole parent, 1 child |
$1,776 |
Sole parent, 2+ children |
$2,056 |
Asset limits
Your assets need to be under a certain limit. Assets include money in the bank, or things like a caravan or second property. They don’t include the things you need for day-to-day living, eg, your home or your car.
If you’re: |
Your assets are worth less than: |
Single |
$8,100 |
Married, civil union or de facto couple (with or without children) or sole parent |
$16,200 |
How much you get depends on the amount of rent you owe. The most you can get is 4 weeks rent and you'll need to pay it back.
You can only get this payment twice in 12 months, unless there's an exceptional situation outside your control, e.g:
- you haven't been able to work, or earn your usual income, due to an unforeseen serious sickness or injury, or
- you're in a family violence situation.
Call us on 0800 559 009
If you get NZ Super or Veteran's Pension, call Senior Services on 0800 552 002
We may need to book you an appointment either to come in and see us, or a phone appointment. We'll let you know if this is the case.
You'll need to provide proof of the amount of rent arrears. This could be a letter or notice showing how much overdue rent you need to pay, from either, e.g:
- your landlord
- the Tenancy Tribunal, or
- Tenancy Services.
If you have a shared tenancy
If you share your tenancy with:
- your partner, you can apply for your portion and your partner's portion of the rent arrears. Or your partner can apply separately for their portion.
- someone else, you can only apply for your portion of the rent arrears. The other person will need to apply separately for their portion of the rent arrears.
If your application’s approved, we’ll pay the rent arrears directly to the landlord.
We’ll check if your landlord’s already a supplier with us. If they’re not, we’ll ask them to register as a supplier by completing a ‘Supplier Registration Form’. This is so we can make the payment to them.