Urgent or unexpected costs

If you're struggling to meet your living costs, or get an unexpected bill, we might be able to help you, even if you're working.

Information

If you and your whānau need extra support while you're self-isolating because of COVID-19, we may be able to help. Use our online forms to let us know how we can help you.

Help while you’re self-isolating

What we can help you with

Help to get a COVID-19 test

The Unite Against COVID-19 website has information about when to get a test, getting free Rapid Antigen Tests (RATs), and how to report COVID-19 test results.

Another cost

If you have a cost that's urgent or unexpected and not listed here, eg, clothing or bedding, we may still be able to help.

We may be able to give you a one-off payment. What payment you may be able to get depends on if you're getting a benefit or not, and what cost you have.

Getting a benefit

If you're already getting a benefit, you may be able to get either:

Each payment covers lots of different costs. If you get stuck, give us a call on 0800 559 009 and talk with us about your situation.

Not getting a benefit

If you're not getting a benefit, you may be able to get either:

Each payment covers lots of different costs. If you get stuck, give us a call on 0800 559 009 and talk with us about your situation.