Home repairs and maintenance

If you need money for essential repairs or maintenance for your home and you're on a benefit, we may be able to help.

Note

You may have to pay the money back depending on your situation.

Who can get it

You may be able to get help if:

  • you’re receiving a benefit, pension or NZ Superannuation
  • you have an immediate and essential need
  • the repairs or maintenance are needed to keep your home to a reasonable living standard
  • you’ve been to your bank or another provider but they weren’t able to help you.

It also depends on:

  • how much you and your partner earn
  • any money or assets you and your partner have.

Your income will be assessed either weekly or yearly, depending on the kind of help you qualify for. These income and asset limits usually apply:

 

Current income limits

If you are:

Weekly income before tax is less than

Single and 16 to 17 years old $879.17
Single and 18 years old or over $1,010.41
Couple (with or without children) $1,467.61
Sole parent with 1 child $1,226.09
Sole parent with 2 or more children $1,291.75

 

Asset limits

These don't include the things you need for day-to-day living, e.g. your home, car, and some payments after a severe weather event. They do include things like money in the bank, or a second property.

If you are:

Your assets are worth less than

Single $1,411.22
Couple (with or without children) or sole parent $2,351.46

Not on a benefit

If you’re not on a benefit and need help urgently, e.g., with a sewage treatment system, we may still be able to help. Call us on 0800 559 009 to discuss your situation.

What you can get

Generally you can get up to $1,000 depending on your situation.

What you get it for

You can get help with essential repairs and maintenance for your home, e.g.:

  • roof
  • hot water cylinder
  • paths
  • fences
  • retaining walls.

You may also be able to get help with essential services such as:

  • sewerage (e.g., sinks, toilet, shower, drains)
  • water
  • electricity connection.

How to apply

Call us to book an appointment with us.

Our phone numbers

During your appointment, we’ll need to understand your situation and how we can help, and let you know what information you need to provide. This will include:

  • evidence that you own your home (or have joint ownership)
  • evidence that you live in your home
  • evidence that you went to your bank or another provider for help but your application was unsuccessful
  • evidence of the costs you're applying for, e.g., quotes or a link to a cost on the supplier's website. You'll need to check with the store or supplier to see if they can accept our payment.