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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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Report a suspected fraud
Most people are honest and are entitled to the benefit assistance they receive. However, we're aware that for a small group of people this isn't always the case.
What you need to do
If you are concerned that someone you know may be committing benefit or wage subsidy fraud you can call 0800 556 006
Someone will take your call between 8am and 5pm Monday to Friday, with the exception of Wednesdays when our call operating hours are 9.30am - 5.00pm. You can leave a message after hours.
You can also:
You can remain anonymous and we'll do everything we can to protect your privacy.
Give us as much information as you can
The more information that you can give us the easier it is for us to work out a person's correct benefit entitlement.
Here are some of the things we may want to know which will help us investigate your report.
What we'll do next
We'll have a look at the information you give us to assess:
- the nature of the information
- how serious the allegation is, and
- how long it's alleged the client has been committing fraud.
Then we will either:
- send a letter or call the client. We'll tell them about the information we've received and give them an opportunity to talk to us about it. We'll focus on getting their entitlement correct and making sure they know what their obligations are.
- meet with the client. We'll discuss the information we've received and talk about their situation, entitlements and obligations. We'll focus on getting their entitlement correct and making sure they know what their obligations are.
- complete an investigation. We'll check if the client is getting the right entitlements from us. This may include collecting information from other agencies or having a formal interview with the client.
Unfortunately due to privacy constraints we cannot tell you any details about what we do, or the outcome, without that person's consent.
Outcomes
There are a number of things that could happen after a conversation or investigation.
The client could:
- get an overpayment or debt
- lose their entitlement to benefit
- get a warning
- be prosecuted
- get a financial penalty.