Stopping work because of health condition or disability
If you have to stop work because of an illness, injury or disability we may be able to help you.
It's important you contact us right away as there may be a stand-down period before you get any payment from us.
Talk to your doctor
You’ll need a medical certificate from your doctor to tell us how your health condition or disability affects your ability to work.
Most GPs now send us medical certificates electronically. If you already have a Work and Income client number, make sure your doctor includes that on the certificate.
If your doctor doesn’t send your medical certificate electronically, you’ll need to bring or send it in.