Change your bank account

If you want to change the bank account your benefits or payments are paid into don't close your old bank account until you've received a payment into your new account.

Information

It takes 5 working days for your account details to be changed. If you've already closed your old bank account you need to contact us.

How to tell us

You need to:

  • complete the Change of bank account form
  • get proof of your bank account details, like a bank statement or deposit slip.
  • get proof of your ID

Call us to talk about how to get this information to us.