Apply for NZ Super

You can apply online through MyMSD for New Zealand Superannuation, unless you live overseas.

When to apply for NZ Super

You can apply now for NZ Super if either:

  • your 65th birthday is in the next 12 weeks, or
  • you're already 65.

If you're 64 and you're not turning 65 in the next 12 weeks, you need to come back and apply when your birthday is in the next 12 weeks.

How to apply

Information

You have 20 working days from the date you first contact us to complete the application process.

Follow the steps below to apply for NZ Super.

If you're living overseas, you'll need to follow a different process.

  • 1. You need a client number to apply

    This is a 9 digit number we issue you the first time you deal with us. This could be through Work and Income, StudyLink, Seniors or Youth Services.

    If you don't have a client number, or can't remember it, you can request one by completing an online form. Then we'll email or text one to you within 1-2 working days.

  • 2. Log in to MyMSD

    You'll need to register for MyMSD first if you haven't already done this.

    If you're already registered, you can log in as you normally would.

    Register for MyMSD

    You'll need:

    • your client number (this is a 9 digit number we issue you the first time you deal with us, eg: 123-456-789)
    • the email address or phone number you've registered with us.

    Don't have a mobile phone and email address

    If you don't own a mobile phone and you haven't got an email address, you'll need to fill out the paper form.

  • 3. Fill in the online form

    The online form should take around 30 minutes to complete. We won't see anything on your form until you submit it.

    Information you'll need to provide

    If you have a partner

    If your partner is not already getting NZ Super, you can include them in your payments. You'll need to do this before 9 November 2020.

    To do this, you'll need to tell us:

    • your partner's
    • all your and your partner's income details for last 52 weeks, eg, wages, ACC, child support, dividends, interest, rentals, etc
    • anything that could earn you or your partner money in the next 52 weeks, eg, rental income, dividends, interest, ACC, child support, overseas payments, any assets including assets held in family trusts or businesses or private companies.

    Apply for other payments

    If you want to also apply for help with housing, medical or other essential costs, you'll need to provide additional information

    Saving your answers

    • You need to complete and submit your form within 60 days, otherwise it will be deleted.
    • If you've started it, you can save it and come back to it later - you'll start from your last completed page that was saved.

    If the application times out

    • If you don't do anything on the same page for more than 5 minutes you'll be logged out.
  • 4. Submit your online form

    Once you submit your form:

    • you won't be able to change your answers. If you need to make changes, call us - you may need to complete a new application depending on your changes
    • you'll get:
      • an application reference number
      • 'Next steps' instructions (including a list of documents you need to provide us)
      • a confirmation email with your application reference number and next steps (if you provided an email address in the online form).
  • 5. After you've submitted your form

    You'll get a page that confirms your application has been submitted. What you have to do next is based on the information you provided in your application.

    You'll be asked to either:

    • do your next steps in MyMSD;
    • print, sign and send us your form and supporting documents.

    Next steps in MyMSD

    If you're asked to do your next steps in MyMSD, you'll need to:

    • read and accept your obligations in MyMSD
    • gather your supporting documents - MyMSD will tell you what these are and how to upload them online
    • wait for our call - we'll let you know if we need to call you.

    Print, sign and send us your form and supporting documents

    If you're asked to print out your application form and sign it, you need to print it out on the 'Application form submitted' page, after you submit your application.

    If you can't print your application, call us and we'll post a copy to you.

    You'll need to send your application and supporting documents to us. We'll let you know the best way to do this.

Already started an application?

Living overseas

Cook Islands, Niue or Tokelau

If you live in the Cook Islands, Niue or Tokelau, you need to complete and sign an application form.

Another country

If you live in another country, call us or email our International Services team

We'll check if you qualify for NZ Super and let you know how to apply.