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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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loginDeaf, hard of hearing or have a speech impairment
Find out how you can contact us if you're deaf, hard of hearing or find it hard to communicate by phone.
Contact us
There are 2 ways you can contact us:
Contact our Deaf Services team
If you're deaf, hard of hearing or find it hard to communicate by phone, you can contact us on:
| Text | 029 286 7170 |
| MSD_Deaf_Services@msd.govt.nz |
Contact us through NZ Relay
NZ Relay is a telecommunications service for people who are deaf, hard of hearing, deaf-blind or have a speech impairment. They can help you contact us over the phone, or use phone-related functions, like setting or resetting our payment card PIN.
They can contact us on your behalf on:
- Monday to Friday, 7am to 6pm
- Saturday, 8am to 1pm.
All NZ Relay calls are strictly private so your information is safe and secure.
How we can help you
Our team can:
- give you information about your payments from us
- help you with housing options and advice
- contact your case manager on your behalf
- book, cancel or change an appointment for you with your case manager or an interpreter
- pass on information to your case manager, such as income you are declaring
- update our records, such as changing your address
- help resolve any issues you may have about your payments.
What the team need to know
When you contact the team, you need to tell us:
- your name, date of birth, address and client number to help us ensure we are speaking with the right person
- what information or service you are calling about or want help with
- if you want an appointment and, if so, whether or not an interpreter is required
- what the appointment is about so we book you in with the right person.