Review of annual income

If you're getting certain payments from us, we review your annual income each year to check if anything has changed. That way we can make sure you're still getting paid the right amount.

When we confirm your annual income

We'll confirm your annual income each year if you're getting:

  • Sole Parent Support
  • Supported Living Payment
  • NZ Super or Veteran's Pension at the non-qualified rate
  • Emergency Maintenance Allowance
  • Emergency Benefit (if you can't get Sole Parent Support or Supported Living Payment in some circumstances).

We'll look at your income details for the last 52 weeks (year) and compare this with the payments we've made to you. We do this to check we've paid you the right amount over the last year.

If you're getting Jobseeker Support and it started before 1 July 2025

We'll also confirm your annual income if your Jobseeker Support started before 1 July 2025 and:

  • you're a sole parent, or
  • you:
    • were getting Domestic Purposes Benefit - Woman Alone or Widow's Benefit before 15 July 2023, and
    • transferred to Jobseeker Support on 15 July 2013 and have remained on this benefit since then.

If you're in this situation, your annual income review will change to a weekly income assessment when you next reapply (at 52 weeks).

Reapply for Jobseeker Support

What you need to do

We'll send you a letter which will ask you to either:

  • confirm your income details, or
  • provide proof of your income details.

The letter will have details of your income for the last 12 months (that we have on your record).

If these income details are:

  • correct, you don't need to do anything.
  • not correct, you need to call us and let us know.

If your income details are not correct, we may ask you to provide proof of your income. We'll let you know what to provide and how to do this when you call us.

The letter will ask you to provide proof of your income for the last 12 months.

Examples of documents you can provide are:

  • payslips from your employer, if you get wages or salary
  • bank statements, if you get interest payments
  • a letter from ACC, if you get ACC payments.

You can drop the documents into your local service centre, or post them to us at the address provided in the letter.

The letter will also let you know the date you have to provide these documents to us.