Re-apply for Jobseeker Support

If you're getting Jobseeker Support and you still need it after 52 weeks, you have to re-apply. The easiest way to do this is online using MyMSD.

Information

In response to COVID-19, you don't have to re-apply for Jobseeker Support. We'll continue to pay you automatically. There's nothing further you need to do right now.

How to re-apply

You'll get a letter and notification in MyMSD 4 weeks before you need to reapply for Jobseeker Support.

You need to:

  • log in to MyMSD
  • select the notification
  • complete the online re-application form.

You may need to talk with us. MyMSD will let you know if you need to do this.

If you can't use MyMSD, call us and we'll:

  • book an appointment for you
  • complete the re-application form with you at your appointment
    • if you have a phone appointment, we'll let you know if you need to come into an office to sign the form.
  • let you know if there are any other documents you'll need to provide.
  • Have a partner

    If you have a partner and they have work obligations, they also need an appointment. They can either:

    • come to the same appointment as you, whether it's over the phone or in the office
    • book another appointment by either:

    All partners need to complete an online re-application form using their own MyMSD. If they can't use MyMSD, we'll:

    • complete the re-application form with them at their appointment
    • let them know if there are any other documents they'll need to provide
    • if they have a phone appointment, we'll let them know if they need to come into an office to sign the form.
  • What happens next

    Once you submit your form, you'll get a page that confirms your re-application has been submitted successfully. It also tells you:

    • your re-application reference number
    • to book an appointment, if you haven't already
    • what supporting documents you'll need to provide.

    If we need any supporting documents, eg proof of your income, you'll need to either:

    • drop them off to your local service centre, if you have a phone appointment, or
    • bring them with you to your appointment, if it's at a service centre.

    Your appointment

    During your appointment we'll talk with you about:

    • work you've done before
      • o what you enjoyed
      • o what you didn't enjoy
    • the types of jobs or training you're interested in
    • other skills or experience you have
    • what you've done to look for work
    • how we can help you look for work.