We can help you get ready to apply and find the right job for you. We can even help you while you're working.
Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
Find out what jobs are available, which job is best for you and how you can plan your career.
Whether you've just started a job or need some help at work, we've got your back.
Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
Benefits and forms
A-Z list of benefits, forms, benefit rates
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income and income deduction tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Going on holiday or going to live overseas
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Read some of our housing information in other languages.
Special Portability of New Zealand Superannuation or Veteran's Pension
Special Portability enables you to continue to have your New Zealand Superannuation or Veteran's Pension (New Zealand pension) paid to you when you move to one of the following Pacific countries.
- American Samoa
- Cook Islands
- Federated States of Micronesia
- French Polynesia
- Marshall Islands
- New Caledonia
- Northern Mariana Islands
- Papua New Guinea
- Pitcairn Island
- Solomon Islands
- Wallis and Fortuna
To be able to receive your New Zealand pension in one of these Pacific countries you must:
- be entitled to receive the New Zealand pension before leaving New Zealand, and
- be entitled to the New Zealand pension in your own right. Non-qualified partners (eg those under 65 years) have no entitlement overseas, and
- be going to live in one of these Pacific countries for more than 52 weeks, and
- be resident in one of these Pacific countries when each payment is made to you, and
- be residing in and present in New Zealand on the date of application for special portability
Your payment rate will be:
|If you've lived in New Zealand
|for 20 complete years or more since age 20
|the full basic rate
|for between 10-20 complete years since age 20
|1/20th of the basic rate for each year you have lived here since age 20
|for 10 complete years since age 20
|half of the basic rate
Extra assistance you may get in New Zealand cannot be paid overseas, including living alone allowances, disability allowances or accommodation supplements.
If you are receiving an overseas benefit or pension the basic rate payable will be adjusted first, then payment will be calculated according to the table above.
Tax is not deducted in New Zealand before payments are made overseas. You may have to pay tax on your payments in the country you have moved to. Please contact the tax authority in the country you are moving to for more information.
Please tell us about any changes that could affect your payments, such as changes to:
- your personal details, eg your name or address
- your living situation, for instance if you begin living with a partner
- if you or your partner move to another country
- if you or your partner begin to receive an overseas pension.
Life Certificates will be sent out to you regularly to complete and return to ensure your details and entitlements are kept up to date. Please also tell us if you return to live in New Zealand.
Contact us before you go overseas for any reason or any length of time. This will ensure that you continue to receive the correct entitlement.
For further information on special portability please contact International Services.