Skip to main content
background pattern
Work and income | Te Hiranga Tangata
  • COVID-19 support
  • Employers
  • Providers
  • Go to MyMSD login
  • Benefits and payments homepage

    • Overview

      Take a look at the range of benefits and payments we have available.

    • Not working

      Redundancy, health condition or disability or another reason you can’t work

    • Living expenses

      Food, school costs, power, accommodation or other living expenses you need help with

    • Relationship changes

      You’ve had a relationship break-up, family breakdown or violent relationship end

    • Health and Disability

      Counselling, prescription and GP costs, medical alarms and other costs we can help with

    • Seniors

      Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors

    • Caring

      Caring for someone else’s child or someone with a health condition, injury or disability

    • Urgent or unexpected costs

      Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with

    • Children

      Childcare, school uniforms, stationery, having a baby and other costs if you have children

    • Payment issues

      Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made

    • 16-19 year olds

      Education, training, work and benefit help for 16-19 year olds

    • Benefits and forms

      A-Z list of benefits, forms, benefit rates

  • Work homepage

    • Overview

      Find out what services we can offer to help you find work and when you start a new job.

    • Looking for work

      We have jobs available now in various industries and you can search on our job websites.

    • Help with your job search

      From advice on making a plan, to tips on where to look and following up leads.

    • Training and experience

      Our programmes can help you get ready for work with training and work experience.

    • Job Connect on Facebook

      Find out how we can help you get ready to work, find work, and support available while you're working.

    • CVs and cover letters

      We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.

    • Help with work costs

      Get help to pay for the things you need to start work

    • Job support and advice

      Get all the support and advice you need to stay in work.

    • Health and disability

      If you want to work, we can support you to find the right job for you.

    • Start your own business

      We can help you get your business up and running.

    • Job interviews

      Get advice about how to prepare for and deliver a great interview.

    • Help for 16-19 year olds

      We’ve got extra support for young people to get ready for work and find a job.

  • On a benefit homepage

    • Overview

      Check out what you need to do when you're getting a benefit or other payment from us.

    • Something's changed

      Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.

    • Income

      Declare income, wages deduction calculator and tables

    • Childcare

      Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information

    • Re-apply

      Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more

    • Payments

      Check or stop your payments, payment cards and other information

    • Debt

      Check your debt, repayments and other debt information

    • Rights and responsibilities

      Our commitment to you,  obligations, complaints, benefit fraud and more

  • Housing homepage

    • Overview

      Find out how we can help you with housing.

    • Nowhere to stay

      Get help if you have nowhere to stay right now.

    • Find a house

      Find out where to look for private housing, or apply for public (social) housing.

    • Living in your home

      Get help with accommodation costs, and advice on any housing issues and public housing tenancies.

    • Move house

      Find out how we can help if you’re moving house.

  • Go to the Work and Income home page
When autocomplete results are available use up and down arrows to review and enter to select.
  • MyMSD login
  • Online Services
    • Apply online
    • Apply for NZ Super
    • Apply for COVID-19 Leave Support Scheme
    • Help while you’re self-isolating
    • MyMSD
    • Find a Job
    • Fixing some payment issues
    • Check what you might get
    • Supplier registration
    • List a job vacancy
  • Benefits and payments
    • Carers
      • Caring for someone with a health condition, injury or disability
      • Caring for a child with a disability
      • Caring for someone else's child
    • Children
      • Childcare
      • Having a baby
      • School costs
      • Caring for someone else's child
    • Emergencies
      • Civil Defence Payment
      • Cyclone Gabrielle
      • COVID-19
      • Farmers affected by adverse events
    • Health and disability
      • Vehicle modification
      • Contraception
      • Counselling
      • Dental treatment
      • Glasses
      • House modification
      • Medical alarms
      • Prescriptions and health practitioner costs
      • Residential care
      • Travel costs
    • Living expenses
      • Heating and power bills
      • Managing your money
    • You're not working
      • Redundancy
      • Health condition or disability
      • Fired or left
      • Deported to NZ
      • Released from prison
    • Relationships
      • Break-up
      • Family breakdown
      • Violent relationships
    • Seniors
      • NZ Super
      • Veterans Pension
      • Payment dates
      • Payment rates
    • Urgent costs
      • Food
      • Accommodation
      • Power, gas and water bills or heating
      • Dental treatment
      • Glasses
      • Whiteware
      • Medical costs
      • House repairs and maintenance
      • Car repairs
      • Bereavement
      • Fire or theft
    • 16-19 year olds
  • Work
    • Job search
      • 'Find a job' website
      • Jobs in MyMSD
      • Where to look for jobs
      • Job search by region
      • Seasonal work
      • Jobs in forestry
    • CVs and cover letters
      • CV templates and tips
      • Cover letter template and tips
      • Applying for job tips
    • Training and work experience
      • Mana in Mahi
      • Limited Services Volunteer
      • Work Confidence programmes
      • Training
      • Voluntary work
      • Work experience
      • Creative Careers Service
    • Help with work costs
      • Moving for a job
      • Help when you're working
      • Starting your new job
      • Help to stay in work
    • Job interviews
      • Job interview tips
      • Preparing for a job interview
      • Courses to help you get a job
    • Job support and advice
      • Advice when you get a job
      • Advice once you start work
      • Support for women
      • Support for men
    • Health and disability job support
      • Help with job search and costs
      • Health and wellbeing support for work
      • Work and Supported Living Payment
      • Employment Service
      • Employment service for secondary school students
      • Job and Training Support Funds
    • Start your own business
    • Job help for 16-19 year olds
  • On a benefit
    • Changes and income
      • Income
      • Change housing details
      • Relationships
      • Change bank account
      • Child enters or leaves your care
      • Change contact details
      • Overseas travel
    • Re-apply
      • Re-apply for Jobseeker Support
      • Re-apply for Sole Parent Support
      • Re-apply for TAS
    • Wages deduction tables
    • Obligations
      • Jobseeker Support obligations
      • Supported Living Payment obligations
      • Sole Parent Support obligations
      • When you don’t meet your obligations
    • Payments
      • Check your payments
      • Changes to your payments
      • Money management for youth clients
      • Stop your payments
      • Stop your childcare payments
      • Getting a Payment Card
      • Using your Payment Card
      • Balances and transactions on your Payment Card
      • Problems with your Payment Card
    • Debt
      • Pay debt from overseas
      • Pay debt from NZ
      • Pay debt when not on benefit
      • Pay debt while on a benefit
    • Childcare
      • Change in circumstances
      • Continuing pre-school childcare
      • Continuing childcare when your child's at school
      • Stop childcare
      • Childcare absences
      • Childcare centre closes due to COVID-19
      • Move to OSCAR
      • Extending childcare
    • Having another child
    • Arrest warrants
    • Your rights and responsibilities
      • Your obligations
      • Have someone act on your behalf
      • Avoid benefit and housing fraud
      • Annual review
      • Our commitment to you
  • Housing
    • Nowhere to stay
      • Emergency housing
      • Escaping family violence
      • Leaving prison
    • Find a house
      • Who can get public housing
      • Apply for public housing
      • Waiting for public housing
      • Accepting a public housing offer
    • Living in your home
      • Housing costs
      • Living in public housing
    • Move house
      • Bond Grant
      • Rent in Advance Grant
      • Moving Costs Grant
      • Tenancy Costs Cover
      • Transition to Alternative Housing Grant
      • Transfer to another public housing property
  • Benefits, rates and forms
    • A-Z benefits
    • Benefit rates
    • Forms
    • Income and cash asset limits
  • Pensions
    • Get benefits overseas
    • Get NZ Super overseas
    • Moving to NZ
    • Social security agreements
    • Seniors Services
  • Providers
    • Activity in the Community projects
    • Large scale emergency
    • Childcare assistance
      • What's new
      • Registering your childcare service
      • Become an approved OSCAR provider
      • How we can help you
      • Tell us when things change
      • Payment schedules
      • Contacting us if you're a childcare or OSCAR provider
      • Centre absences and closures due to COVID-19
    • Advocates
    • Health and disability practitioners
      • Guides and forms
      • Roles
      • Assisting people into work
      • Medical certificates
      • Health and disability related benefits
      • Designated health practitioners second opinions
      • Medical appeals
    • Housing providers
      • Property owners and landlords
      • Emergency housing providers
      • Public housing providers
    • Forms
  • About Work and Income
    • Contact us
      • Our locations
      • Senior Services International
      • Overseas pension agencies contact details
      • Veterans
      • Report a suspected fraud
      • Other languages
    • Our services
      • Appointments
      • Cheap as data
      • Become a contracted provider
      • Information for trespassed clients
    • Our privacy notice
      • Collecting your information
      • Using your information
      • Sharing your information
      • Respecting your information
      • Managing your information
    • Making a complaint
      • Review of decision
      • Review of a medical decision
    • News
    • Careers at Work and Income
  • About this site
    • Accessibility
    • Privacy, disclaimer and copyright information
    • Online security
    • Words we use
    • Site map
  • Employers
    • Recruitment
      • List a vacancy
      • Hire an LSV graduate
      • Hire disabled people or people with health conditions
      • Shortlisting
      • Work experience
      • Pre-employment drug testing
      • Make an employment offer
    • Extra support and training
      • Flexi-wage
      • Apprenticeship Boost
      • Mana in Mahi
      • Skills for Industry
      • Support once your employee starts work
      • Mainstream programmes
      • Modifications to your workplace
    • Industry partnerships
    • Redundancy support
    • Emergencies and adverse events
    • Employee debt
  • COVID-19
    • People affected by COVID-19
      • Help while you're self-isolating
    • COVID-19 support for employers
      • COVID-19 Leave Support Scheme
    • Previous COVID-19 payments
      • Short-Term Absence Payment
      • Wage Subsidies August 2021
      • Wage Subsidy March 2021
      • Resurgence Wage Subsidy
      • Income Relief Payment
      • Wage Subsidy Extension
      • 2020 Wage Subsidy
      • Essential Workers Leave Support Scheme
      • Leave payment
      • Repaying a previous COVID-19 payment
  1. Home
  2. Online Services
  3. Register as a Work and Income supplier

Online services

  • Apply online
  • Apply for NZ Super
  • Apply for COVID-19 Leave Support Scheme
  • Help while you’re self-isolating
  • MyMSD
  • Find a Job
  • Fixing some payment issues
  • Check what you might get
  • Supplier registration
  • List a job vacancy

Register as a Work and Income supplier

You need to register with us if you're a supplier of goods or services, and you want to receive payments from us or other service lines of the Ministry of Social Development. Payments include being able to accept Payment Cards or Youth Service Payments Cards.

Information

Important information for private accommodation providers:

If you're registering for a one-off payment, e.g. bond, your supplier record will be removed after the one-off payment has been made. You will need to register again as a supplier to get future one-off payments.

  1. Complete either the:
    • online supplier registration form
    • paper-based supplier registration form – if you're registering for Youth Service Payment Card, your Merchant ID has letters in it, or you have problems with the online form.
  2. We'll email a copy of your completed online registration form (if you've used the online form) and let you know what happens next.
  3. Post or scan and email your completed, and signed, registration form and supporting documents to us.

If your business has more than one branch, please email cpu_suppliers@msd.govt.nz and we'll help you with the process.


Register using the online form

  • Only enter the first 62 characters of your business name or trading name.
  • Enter your GST or IRD number without spaces or dashes.

We'll send you an email with your completed online registration form attached.

To complete your registration, you'll need to print out your completed form, sign it, and send it to us with your supporting documents.


Register now

Register using the paper form

linksSupplier registration form (PDF 96.03KB)

Only use this form if you're registering for Youth Service Payment Card, your Merchant ID has letters in it, or you have problems with the online form.

Supporting documents we need to complete your registration

As well as your signed and completed registration form, we also need:

  • verification of your bank account or building society account, which shows your account name, number and bank logo
  • an EFTPOS printout, if you have EFTPOS, confirming your EFTPOS Merchant ID number.

If you're a landlord or accommodation provider, the following supporting documents are also required:

  • Homeowners:
    • land and water rates bills
    • mortgage documents
    • trust deeds
    • photo ID for all the homeowners as is written on the land and water rates bills and mortgage details
    • a written contract of authority if someone is acting on behalf of a homeowner. This includes contact details and photo ID for the homeowner(s) and the person acting their behalf.
  • Property management:
    • a contract between the property management company and the homeowner(s)
    • Photo ID for the property manager and the homeowner(s).
  • Head tenants:
    • Tenancy agreements between the head tenant and the homeowner(s)
    • Photo ID for the head tenant and the homeowner(s).

Where to send registration forms and supporting documents

You can either scan and email your completed registration form and supporting documents or post them.

Post to:

Payment Card
Central Processing Unit
PO Box 43 195
Mangere 2025
Auckland

Email scanned copies to:

cpu_suppliers@msd.govt.nz

To change any of your business details complete this form:

linksRetailer/Supplier/Payee – Change of details (PDF 490.44KB)

Post the form to the address shown above along with any relevant documentation, e.g:

  • bank account verification, if your bank account has changed
  • EFTPOS printout confirming your new Merchant ID number.

If you need to refund money from a one-off payment or a payment made using a payment card, the refund needs to go to MSD. This might be because the client paid for goods or services they didn't get. See process below.

If you need to refund money from a regular payment made by MSD on behalf of a client, the refund needs to go to the client. This might be because we made a payment after the client had stopped a weekly service. An exception to this is refunds for regular payments made to SPARK. These refunds need to be paid to MSD. We will the process the refund and pay it back to the client.

Refunding money to the Ministry of Social Development

You can do this by direct credit:

Account name: MSD ROBOC 3

Account number: 03-0049-0006243-25

Reference: Add the letter C and customer’s 9-digit reference number (without spaces or dashes) eg C123456789

Code: RFD

Particulars: Client surname and initial

Please then email Crown_Revenue@msd.govt.nz to confirm a refund has been paid and include details of:

  • the amount
  • customer’s surname and initial
  • customer’s 9-digit MSD reference number
  • what the refund is for eg, washing machine.

cpu_suppliers@msd.govt.nz

Call us on 0800 559 009 and say 'supplier' when our phone system asks you what you're calling about. Then say you need technical help with the website. You'll be put straight through to someone who can help.

Related

Information about Payment Cards
How to find your merchant ID

How we can help

  • Benefits and payments
  • Work
  • On a benefit
  • Housing

Online services

  • Check what you might get
  • Find work
  • Apply online
  • MyMSD
  • How to stay safe online

About

  • About Work and Income
  • About this site
  • Accessibility
  • Privacy, disclaimer and copyright

Contact us

  • Phone numbers
  • Find a service centre
  • Facebook
  • Twitter
  • Feedback
  • Help in other languages
Go to Ministry of Social Development's website Go to Govt.nz's website Shielded Site