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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Payment issues
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
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16-19 year olds
Education, training, work and benefit help for 16-19 year olds
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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Work homepage
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Overview
Find out what services we can offer to help you find work and when you start a new job.
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Looking for work
We have jobs available now in various industries and you can search on our job websites.
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Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
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Training and experience
Our programmes can help you get ready for work with training and work experience.
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Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
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CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
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Help with work costs
Get help to pay for the things you need to start work
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Job support and advice
Get all the support and advice you need to stay in work.
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Health and disability
If you want to work, we can support you to find the right job for you.
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Start your own business
We can help you get your business up and running.
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Job interviews
Get advice about how to prepare for and deliver a great interview.
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Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income, wages deduction calculator and tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Move house
Find out how we can help if you’re moving house.
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Family Violence Intervention Programme
The Family Violence Intervention Programme enhances Work and Income's response to people who are experiencing family violence.
Call the Police on 111 if you are in immediate danger.
The programme recognises that New Zealand has a very high rate of family violence and that many victims are clients of Work and Income. Service centres are an excellent point of contact to identify and support people in this situation.
By providing a skilled client response, closely linked into existing local family violence service providers, we can make a significant contribution to reducing family violence and promoting the safety and wellbeing of people and their families.
We have developed strong working relationships with other government agencies and community-based family violence service providers to support people affected by family violence.
Our case managers have been trained to identify and respond appropriately to people who are living in or leaving violent family situations.
Family Violence Response Co-ordinators have been appointed in each region to provide support to case managers and liaise with local support services.
The programme ensures that our staff:
- have a greater awareness of the effects of family violence and the barriers victims face to participating fully in the community
- provide a safe and sensitive environment for clients experiencing family violence
- develop close links with local family violence service agencies
- are able to refer clients to appropriate support services.
The programme is available to anyone affected by family violence. People wanting help to stop using violence will also be referred to support services.
Resources are available through the Family Violence - It's Not OK website. Most of their resources can be downloaded or ordered for free, and delivery is free within New Zealand. Their resources have information on:
- how to get help
- how to spot warning signs
- family violence statistics
- what the community can do to help
- information for businesses (eg. helping and supporting your staff)
- how children, elderly and disabled people are affected by violence and abuse
Some resources are also available in other languages.
If you're experiencing, using or witnessing family violence you can do something about it.
Some of your options are:
- Call 111 if someone is in immediate danger
- Call The Family Violence Information Line: 0800 456 450
The Family Violence Information Line can put you in touch with organisations in your area who can help. It is available seven days a week, from 9am to 11pm. - Contact us. You can call us or visit one of our service centres. We can provide you with information about local family violence support services or stopping-violence services so you can get support.
Here you will find information about the Multi-Agency Statement - Collaborative Response to Potential and Forced Marriage.
Find family violence services from the Family Services Directory for all of New Zealand.
For advice and information about stopping violence in your family, helping people who may be experiencing family violence, and community roles in preventing violence.
If you're concerned about the safety or well-being of a child or young person, please contact Oranga Tamariki - Ministry for Children.