Types of documents we accept

When you and your partner (if you have one) have to provide supporting documents as part of your application process, there are only certain types of documents we'll accept.

We'll let you know what supporting documents you and your partner (if you have one) need to provide once you've applied.

Information

You must provide original documents or certified true copies. These will be returned to you once we’ve scanned and saved them to your record.

  • Government issued ID

    You need to provide one of the following documents that shows your full legal name and date of birth:

    Born in New Zealand Born overseas
    • NZ Birth Certificate (apply online for a birth certificate)
    • NZ Passport (current or expired)
    • Drivers Licence (current or expired) which is either:
      • photo licence
      • temporary paper driver licence
    • Firearms Licence (current or expired)
    • Steps to Freedom release form
    • Oranga Tamariki issued Custody Order
    • New Zealand passport (current or expired)
    • passport from another country (current or expired) showing your residence class visa or permit
    • citizenship certificate
    • NZ Refugee Travel document
    • If you're from Australia, either your Australian:
      • passport
      • Birth Certificate
      • Proof of residence
    • If you're from Cook Islands, Tokelau or Niuea, either:
      • Birth Certificate
      • Letter of Confirmation
      • Certificate of Registration
      • Certificate of Naturalisation
    • letter of confirmation of your residence class visa or permit from Immigration New Zealand
  • Secondary ID

    You need to provide 2 of the following documents, and one of these must be at least 2 years old:

    • bank documents
    • documents from a health practitioner
    • education organisation documents
    • employment letter/payslips
    • Inland Revenue letter
    • insurance documents
    • letter from prominent community member
    • power account
    • rates notice
    • telecommunications account
    • tenancy agreement.
  • Name change

    If your legal name on your government issued ID has changed, you'll also need to provide either:

    • a marriage certificate
    • a deed poll
    • other proof of the name change.
  • Bank account

    You need to provide proof of the bank account you want your payments to go into. This can be either a:

    • bank statement
    • deposit slip
    • internet banking print-out
    • blank cheque.

    Your proof must show the:

    • bank's logo
    • full bank account number
    • account name (plus other names if it's a joint account).

    If you provide an internet banking print-out, it must also show the web address.

    If your proof doesn't show this information, it will need to be stamped and initialled by the bank.

  • IRD number

    You need to provide proof of your IRD number. This can be either:

    • a letter on Inland Revenue letterhead
    • a pre-printed tax return form
    • a printout from myIR.

    Your proof must show:

    • your full name
    • your Inland Revenue tax number
    • the Inland Revenue logo or letterhead.
  • Income

    You need to provide proof of your last pay and all income you've gotten from any source in the last 52 weeks, eg:

    • work
    • regular insurance payments, eg ACC
    • investments
    • interest
    • business
    • private pensions
    • rent or boarders.

    This can be either:

    • payslips
    • a print out of your earnings for the last 12 months from Inland Revenue
    • bank statements
    • a letter from your employer(s).
  • Accommodation costs

    You need to provide proof of your accommodation costs.

    If you rent or board, this can be a Tenancy Agreement.

    If you own your own home, you will need to provide your original:

    • mortgage agreement
    • insurance (excluding contents)
    • rates
    • ground lease
    • water rates.

    Your proof must show:

    • your full name
    • how much you pay
    • how often you pay these costs.
  • Medical certificate

    For you or your partner (if you have one)

    You or your partner (if you have one) need to provide a medical certificate from your health practitioner, eg doctor or GP, to tell us how your health condition or disability affects your ability to work.

    Some health practitioners send us medical certificates electronically. If you or your partner already have a Work and Income client number, make sure they include that on the certificate.

    If your health practitioner doesn’t send the medical certificate electronically, you’ll need to bring or send it in.

    For a child

    You need to provide a medical certificate for any children or young people you care for. It needs to confirm that the child or young person needs constant care and attention due to a serious disability.

    For someone you're caring for

    You need to provide a medical certificate to confirm the level and type of care the person you're caring for needs.

  • Disability Certificate

    If you're applying for a Disability Allowance, you need to get your health practitioner to complete a Disability Certificate.

    A Disability Certificate needs to be completed for each family member who has expenses relating to a disability. You'll also need to provide of any medical costs that your health practitioner lists in question 6 of this form.

    If you're applying for a Disability Allowance for counselling, you, your health practitioner and your counsellor also need to complete the Disability Certificate - Counselling form.

  • Medical costs

    You need to provide proof of your health and disability related costs that have been verified by a registered health practitioner.

    These can be either:

    • invoices
    • receipts
    • quotes
    • printouts.

    Your proof must show:

    • your full name
    • how much you pay
    • how often you pay these costs.
  • Child ID

    You need to provide proof of each dependent child in your care. This must be a full birth certificate.

  • Childcare form

    Applying for Childcare Subsidy

    You need to get your childcare provider to complete the Childcare Subsidy Verification form.

    Applying for Out of School Care and Recreation (OSCAR) Subsidy

    You need to get your OSCAR provider to complete the OSCAR Subsidy Verification form.

    Applying for Guaranteed Childcare Assistance Payment

    You need to get your childcare provider to complete Part F of the Guaranteed Childcare Assistance Payment application form.

  • Essential on-going costs

    If you're applying for Temporary Additional Support, you need to provide proof of your:

    • essential household items, eg hire purchase agreements
    • employment-related costs, eg:
      • bus fares
      • cc rating of your car and the mileage.

    Your proof must show:

    • your full name
    • how much you pay
    • how often you pay these costs.
  • Overseas pension details

    You need to provide proof of your overseas pension, eg:

    • pension certificates
    • letters.
  • Cash assets and non cash assets

    You need to provide proof of your cash assets, eg:

    • bank statements
    • bonus bonds
    • trust documentation
    • share certificates.

    You also need to provide proof of any non-cash assets, eg insurance certificates.

  • Recently left education

    If you're 20 or under and have recently left high school or tertiary education, you need to provide your leaving certificate.

  • Death certificate

    If you're applying for a Funeral Grant, you need to provide the death certificate of the person who's died.