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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Other languages
Read some of our housing information in other languages.
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How to register for MyMSD
If you're not registered with MyMSD, we can easily set you up.
Information you need
You'll need:
- your client number (this is a 9 digit number we issue you the first time you deal with us, eg: 000-000-000)
- the email address or mobile phone number you've registered with us.
Don't have a client number
If you don't have a client number, or can't remember it, you can request one by completing an online form. Then we'll email or text you within 1-2 working days.
If you can't wait to get a client number, call us. We'll talk with you about your situation and how we can help.
Don't have a registered email address or phone number
If you don't have one of these, call us on 0800 559 009, say "client number" when asked why you're calling. Then give us your contact phone number and email address.
What you need to do
- Go to my.msd.govt.nz
- Click on 'Register for MyMSD'.
- Enter your client number and date of birth.
- Agree to the MyMSD terms of use and privacy policy and select 'Next'.
- Enter the 6 digit code we send to your mobile phone or email address, and select 'Next'.
You can then log in by either:
Creating a 4 digit PIN
You'll need to:
- enter a 4 digit PIN of your choice
- re-enter your PIN.
Then you'll get to the MyMSD home page.
Using your RealMe login
You'll need to enter your RealMe username and password.
Then you'll get to the MyMSD home page.
If you can't log in
If you're using an old browser you may not be able to log in to MyMSD. If you're having trouble, try updating your browser or using a different one.
If you can't use MyMSD, call us. We'll talk with you about your situation and how we can help.