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Work homepage
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Overview
Find out what services we can offer to help you find work and when you start a new job.
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Looking for work
We have jobs available now in various industries and you can search on our job websites.
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Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
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Training and experience
Our programmes can help you get ready for work with training and work experience.
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Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
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CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
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Help with work costs
Get help to pay for the things you need to start work
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Job support and advice
Get all the support and advice you need to stay in work.
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Health and disability
If you want to work, we can support you to find the right job for you.
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Start your own business
We can help you get your business up and running.
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Job interviews
Get advice about how to prepare for and deliver a great interview.
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Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Payment issues
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
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16-19 year olds
Education, training, work and benefit help for 16-19 year olds
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income, wages deduction calculator and tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Move house
Find out how we can help if you’re moving house.
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Pay debt from overseas
There are several ways you can repay your debt to us if you're overseas.
Online money transfer
You can pay online using a money transfer agency called OrbitRemit. This service is free.
- Create an account with OrbitRemit
- Enter your name and client number.
- Enter the amount in New Zealand dollars that you're paying.
Payments will be processed within 5 working days.
Online by credit or debit card
You can pay online using your Visa credit or debit card, or MasterCard. Have ready:
- your name and client number
- Visa or MasterCard details
- the amount in New Zealand dollars you'd like to pay.
Visa or Mastercard details
To pay with your visa credit or debit card, you need to fill in the:
- name of the person on the card
- card number
- expiry date
- card verification number.
Payments made on your behalf
Someone living in New Zealand can make payments on your behalf, such as a family member or friend.
If they're going to pay on your behalf regularly, contact our Client Support – Debt Management team to let them know:
- how much they'll be paying
- how often the payments will be made
- when the payments will start.
We'll only discuss your personal information with this person if you've filled out a form to appoint them as your agent.
Australian payment options
If you're in Australia, you also have some extra payment options.
However you pay, you need to contact our Client Support – Debt Management team to let them know:
- how much you'll be paying
- how often the payments will be made
- when the payments will start.
Australian internet or telephone banking
You can make a one-off payment or regular automatic payments from an Australian bank account using internet or telephone banking. Your bank may charge you for these services.
To set up the payments, use the Pay Anyone option. You need this information:
- Account name: Work and Income Debtors Account
- Account details: 034002 161233
- In the 'reference' field put 'D' and then your 9-digit client number.
Australian automatic bank payments
You can set up automatic payments at your Australian bank. They may charge you for this service.
To set up the payments:
- download and print the Automatic Payments form
- fill in your bank and account details
- choose how often the payments will be made
- enter the date the payments will start
- in the 'payee' field put 'D' then your 9-digit client number
- take the form to your bank.
Contact us
You can email the Client Support – Debt Management team at: Client_Support_Debt_Management@msd.govt.nz