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  1. Home
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  4. Christmas and New Year pay dates and office hours

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Christmas and New Year pay dates and office hours

25 November 2024.

When you'll be paid and when we're open over the 2024 Christmas holidays.

Payment dates

For Seniors and Veteran's Pension, there won't be any changes to when you get paid this Christmas holidays.

For everyone else, the payment changes are as follows:

Week 23 December - 29 December

If you normally get paid on: 

You'll be paid on: 

 Tuesday 24 December no change
 Wednesday 25 December Tuesday 24 December
 Thursday 26 December Tuesday 24 December

Week 30 December - 5 January

If you normally get paid on:

You'll be paid on: 

 Tuesday 31 December no change
 Wednesday 1 January Tuesday 31 December
 Thursday 2 January Tuesday 31 December

Childcare payments

We can't pay childcare between the Christmas and New Year break if the childcare centre is closed.

Declaring your income

For Seniors and Veteran's Pension, if you need to declare income you need to do this before 10pm Monday 23 December 2024.

For everyone else, there's no change. You need to declare your income by 6pm Friday.

Declare income

Offices and contact centre operating hours

All our offices, contact centres and Service Express are closed on these dates:

  • Wednesday 25 December, Christmas Day
  • Thursday 26 December, Boxing Day
  • Wednesday 1 January, New Year's Day
  • Thursday 2 January, day after New Year's Day.

Some offices will also be closed on other dates

The offices listed below will be closed from Friday 27 December 2024 to Friday 3 January 2025.

  • Balclutha
  • Kaikōura
  • Ohakune
  • Tākaka
  • Taradale

If you need support, you can call us or use MyMSD

Some offices will also work on reduced hours

The offices listed below will be open from 10am to 2pm, Friday 27 December 2024 to Friday 3 January 2025.

  • Alexandra
  • Flaxmere
  • Foxton
  • Gore
  • Kawakawa
  • Mosgiel
  • Murupara
  • Oamaru
  • Ōtaki
  • Queenstown
  • Ruatoria
  • Tūrangi
  • Waipukurau
  • Wairoa
  • Westport

Our online services

You can use MyMSD at any time, including public holidays. MyMSD is our online service where you can apply and manage your information online.

You can use it to do things like:

  • apply for a food grant and dental costs
  • declare your wages
  • tell us about a change in address, phone or accommodation costs
  • view your payment details
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