Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
16-19 year olds
Education, training, work and benefit help for 16-19 year olds
Benefits and forms
A-Z list of benefits, forms, benefit rates
Find out what services we can offer to help you find work and when you start a new job.
Looking for work
We have jobs available now in various industries and you can search on our job websites.
Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
Training and experience
Our programmes can help you get ready for work with training and work experience.
Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
Help with work costs
Get help to pay for the things you need to start work
Job support and advice
Get all the support and advice you need to stay in work.
Health and disability
If you want to work, we can support you to find the right job for you.
Start your own business
We can help you get your business up and running.
Get advice about how to prepare for and deliver a great interview.
Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income, wages deduction calculator and tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Pre-employment drug testing - Information for testing agencies
How we work with testing agencies when a beneficiary is required to take a drug test.
Where a drug test is part of a job application process, any beneficiary we refer to a vacancy has to take and pass that drug test.
We estimate this will be required of around 2,000 beneficiaries a year.
If a beneficiary fails the test (or refuse to take it) without a good reason, in most cases:
- the first time they do this, they'll have to agree with us to stop using drugs so that they can pass a drug test in the future
- the second time they do this, they’ll have to agree to take and pass a drug test within 25 working days and provide verification of the passed result to Work and Income.
When a beneficiary is required to take and pass a drug test, we will:
- provide them with a list of testing agencies in their area and the cost of a test
- confirm with the beneficiary which testing agency they choose to use
- offer assistance to the beneficiary to help meet the cost of taking the test and explain that this must be repaid from their benefit.
If assistance is required for the cost of the test, we will pay you on behalf of the beneficiary.
They will bring a letter to their appointment with you that confirms all of this.
The result of the drug test must be given to the beneficiary who had the test. You don't have to supply the result to Work and Income.
Any discrepancies or disputes regarding the result of the drug test remains between you and the beneficiary.
If we agree to pay for the cost of the test on behalf of the beneficiary you will need to send us a claim for the cost. This can be done using the testing agency claim form (tax invoice) below.
The form asks for information such as:
- your company details
- the beneficiary's details, including confirmation of their identity
- the test result.
Once the form has been submitted payment will be confirmed and paid to the bank account number given on your claim form, or we'll get in touch with you if we need any further information.
We are seeking registrations of interest from organisations with the capacity and capability to carry out drug tests, in accordance with New Zealand drug testing standard AS/NZS 4308:2008 - Procedures for specimen collection and the detection and quantitation of drugs of abuse in urine, for beneficiaries who are required by Work and Income to pass a drug test in order to be available for suitable work.
Get a Registration of Interest form
To register your interest you will need to complete in full the Registration of Interest Form below and submit it to Work and Income.
Return the form
The completed form can be scanned and emailed back to us at:
or posted to:
- Registration of Interest - Pre-employment Drug Testing
- Ministry of Social Development
- PO Box 1556
- Wellington 6140
We'll contact you
Agencies that register their interest will be contacted by Work and Income to:
- Validate the information submitted in the Registration of Interest Form
- Provide further detail on the drug testing and claims processes
- Advise of the outcome of the registration of interest application
- Provide instructions on how the drug testing agency can register their details on the Family Services Directory to be made available to beneficiaries.
Work and Income will not enter into contracts for service with drug testing agencies. As described above, drug tests will be carried out on an as required basis, with beneficiaries selecting the testing agency they will use.
Work and Income does not guarantee the volume of beneficiaries that will be referred to take a drug test with any testing agency
Any queries in relation to this Registration of Interest can be directed to: