Winter Energy Payment

You'll automatically get the Winter Energy Payment if you’re getting:

• NZ Superannuation
• Veteran’s Pension
• Jobseeker Support
• Jobseeker Support Student Hardship
• Sole Parent Support
• Supported Living Payment
• Young Parent Payment
• Youth Payment
• Emergency Benefit
• Emergency Maintenance Allowance.

Who can't get the Winter Energy Payment

You can’t get the Winter Energy Payment if you:

• don’t get one of the payments listed above
• get an overseas pension which means you don’t get any NZ Super or Veteran’s Pension
• get Residential Care Subsidy or Residential Support Subsidy
• live overseas.

Winter Energy Payment dates

The Winter Energy Payment will be paid from 1 May to 1 October.

Winter Energy Payment rates

Couples will be paid $31.82 whether you live together or separately.

You’ll get the Winter Energy Payment automatically along with your other regular payments from us (either weekly or fortnightly).

The Winter Energy Payment:

• doesn’t affect your other payments from us, or your Income Related Rent
• is a non-taxable payment
• can’t be paid as a lump sum.

The Winter Energy Payment will be paid to one person in the couple at the rate of $31.82. The system we use for payments can’t split it to pay into two separate accounts.

Generally, we'll pay it into the bank account of the person in the couple who has the lowest client number - you can find this on your SuperGold Card or letters from us. The letters about the Winter Energy Payment have also been sent to the person with the lowest client number only.

If you’d like to switch the payment to the other person’s account, call our Seniors line on 0800 552 002

Overseas travel when you're getting NZ Super or Veteran's Pension

If you’re heading away from New Zealand over the winter months we can keep paying your Winter Energy Payment for up to 28 days. Tell us if you plan to leave New Zealand for more than 28 days, otherwise we might pay you too much and have to ask for some money back. The easiest way to let us know is to either:

• fill out and submit the overseas travel dates online form
• call us on our Seniors line, 0800 552 002

Overseas travel and getting a benefit

You need to let us know your travel plans, the reasons for travelling, and for how long.
Payments and your overseas travel

If you're able to keep getting your benefit when you’re overseas we'll also keep paying your Winter Energy Payment for up to 28 days.

When you return to New Zealand

If you return to New Zealand before 1 October, you need to contact us so we can start your Winter Energy Payment again. If you're:

• under 65, call us on 0800 559 009
• over 65, call our Seniors line on 0800 552 002

Stop Winter Energy Payment

If you’d prefer not to get this payment, you can stop it by either:

• completing the 'Stop or restart Winter Energy Payment' online form, or
• calling us.

We won't restart it again (even in future years) unless you ask us to.

Restart Winter Energy Payment

If you've stopped the payment and want to restart it again, you can do this at any time by either:

• completing the 'Stop or restart Winter Energy Payment' online form, or
• calling us.

If you restart it outside of the payment period (eg 1 May - 1 October), your payment will restart with the next Winter Energy Payment period.