Winter Energy Payment

You don't need to apply – if you’re eligible, you’ll get the Winter Energy Payment automatically, along with your other regular payments from us.

Find out what you need to do if you’re travelling overseas while you’re getting Winter Energy Payment.

When you get your first payment

We pay one week in arrears. 1 May 2023 is a Monday. This means your first Winter Energy Payment for 2023 will be in the week beginning 8 May, if you get a weekly payment.

If you get NZ Super or Veteran’s Pension, you’ll get a part payment on 9 May, and you’ll get the full amount on 23 May.

Who can get the Winter Energy Payment

You'll automatically get the Winter Energy Payment if you're getting:

• NZ Superannuation
• Veteran's Pension
• Jobseeker Support
• Jobseeker Support Student Hardship
• Sole Parent Support
• Supported Living Payment
• Young Parent Payment
• Youth Payment
• Emergency Benefit
• Emergency Maintenance Allowance.

Who can't get the Winter Energy Payment

You can't get the Winter Energy Payment if you:

• don't get one of the payments listed above
• get an overseas pension which means you don't get any NZ Super or Veteran's Pension
• get Residential Care Subsidy or Residential Support Subsidy
• live overseas.

Payment period and rates

Winter Energy Payment dates

The Winter Energy Payment is paid from 1 May to 1 October.

Winter Energy Payment rates

Single people with no dependent children	$20.46 a week
Couples, and people with dependent children	$31.82 a week

You'll get the Winter Energy Payment automatically, along with your other regular payments from us (either weekly or fortnightly).

The Winter Energy Payment:

• doesn't affect your other payments from us, or your Income Related Rent
• is a non-taxable payment
• can't be paid as a lump sum.

Couples getting NZ Super or Veteran's Pension

Couples are paid $31.82, whether you live together or separately.

It's paid to one person in the couple. The system we use for payments can’t split it to pay into 2 separate accounts.

Generally, we'll pay it into the bank account of the person in the couple who has the lowest client number – you can find this on your Community Services Card or SuperGold Card or letters from us. The letters about the Winter Energy Payment are sent to the person with the lowest client number only.

If you’d like to switch the payment to the other person’s account, please call us.

Travelling overseas during the payment period

Overseas travel when you're getting NZ Super or Veteran's Pension

If you're heading away from New Zealand over the winter months, we can keep paying your Winter Energy Payment for up to 28 days. Tell us if you plan to leave New Zealand for more than 28 days, otherwise we might pay you too much and have to ask for some money back. The easiest way to let us know is to either:

• fill out and submit the overseas travel dates online form
• call us on our Seniors line, 0800 552 002

When you return to New Zealand

If you return to New Zealand:

• before 1 October, you need to contact us so we can start your Winter Energy Payment again. Call our Seniors line on 0800 552 002
• after 1 October, your Winter Energy Payment will automatically start again next year, as long as you still qualify.

Overseas travel and getting a benefit

You need to let us know your travel plans, the reasons for travelling, and for how long.
Payments and your overseas travel

If you're able to keep getting your benefit when you're overseas, we'll also keep paying your Winter Energy Payment for up to 28 days.

When you return to New Zealand

If you return to New Zealand:

• before 1 October, you need to contact us so we can start your Winter Energy Payment again. Call us on 0800 559 009
• after 1 October, your Winter Energy Payment will automatically start again next year, as long as you still qualify.

Opt out of the payment

Opt out of Winter Energy Payment

If you want to opt out of getting this payment, you can do this by either:

• completing the 'Stop or restart Winter Energy Payment' online form
• calling us.

We won't opt you back in to get it again (even in future years) unless you ask us to.

Opt back in to Winter Energy Payment

If you've opted out of getting this payment and want to opt back in again, you can do this at any time by either:

• completing the 'Stop or restart Winter Energy Payment' online form, or
• calling us.

If you opt back in outside the payment period (1 May to 1 October), your payment will restart with the next Winter Energy Payment period.