Telling us about changes
You need to call us straight away about any changes that may affect your payments.
- changes in your personal details or your partner’s details, eg, name, address or bank account
- changes in your living situation, eg, if you start living alone or with others
- if you or your partner go to live in another country or you are planning to travel overseas for longer than 26 weeks
- if your intentions change while you're travelling, eg, if you decide to live in another country or that you'll no longer be back in New Zealand within 26 weeks
if you or your partner start receiving a social security based pension from any country other than New Zealand.
Changes to your relationship
If your relationship status changes, you can tell us using MyMSD.
Or you can call us.
It is also very important to let someone you trust know your travel plans so they can let us know if something happens to you while you’re away and you can’t contact us.
Our International Services team specialise in paying New Zealand benefits and pensions overseas. They are the best people to contact for questions about getting your New Zealand Superannuation or Veteran's Pension if you want to travel or live overseas.