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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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Income from boarders
If you have other people sharing your home and paying you to live there, you need to tell us about it as it could affect your payments.
What is board
Board is the amount paid by someone (called a boarder) who pays for accommodation and food in another person's home, and their food costs can't be easily separated out from the amount they pay. Their board payment may also cover other service costs, e.g. internet or power.
If you're living in public housing, and the person living with you is not on the tenancy agreement, they will be considered a boarder.
How board payments can affect payments from us
The money you get from your boarders can affect any income-tested payments you get from us. You need to tell us if you're getting board payments.
Not all the money you get from board payments counts as income – only the amount that is more than either:
- your accommodation costs, or
- the market rent for your home if you're living in public housing.
To work out how much of your board payments count as income, we:
- look at how much board you are paid and work out 62% of this
- compare this amount to your accommodation costs, or market rent if you're in public housing.
If the 62% is lower than your accommodation costs or market rent, your board payments do not count as income. However, it will affect the amount of housing subsidy you can get from us.
If the 62% is higher than your accommodation costs or market rent, we work out the difference – that difference counts as income. You can check how this affects your payments using the income deduction tables:
How to tell us
The easiest way to tell us is online in MyMSD. Once you’ve logged in, select ‘Declare boarders and renters’.
You need to tell us:
- the address
- details of the person paying you board
- how much the board is
- when you get paid, and how often.
We will continue to use this amount every week, so make sure you let us know if it stops or changes.
If you can't use MyMSD, you can also fill out our PDF form:
You need to print this form, complete it, and either post it to us or bring it into one of our services centres. You can also pick one up from any of our service centres.
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