Benefits and payments homepage
Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
16-19 year olds
Education, training, work and benefit help for 16-19 year olds
Benefits and forms
A-Z list of benefits, forms, benefit rates
Find out what services we can offer to help you find work and when you start a new job.
Looking for work
We have jobs available now in various industries and you can search on our job websites.
Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
Training and experience
Our programmes can help you get ready for work with training and work experience.
Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
Help with work costs
Get help to pay for the things you need to start work
Job support and advice
Get all the support and advice you need to stay in work.
Health and disability
If you want to work, we can support you to find the right job for you.
Start your own business
We can help you get your business up and running.
Get advice about how to prepare for and deliver a great interview.
Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
On a benefit homepage
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income, wages deduction calculator and tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Emergency Maintenance Allowance obligations
There are things you need to do when you're getting an Emergency Maintenance Allowance. If you don't do them your benefit could reduce or stop.
You must tell us or your Contracted Service Provider (where you have one assigned to you) immediately if you:
- have a change in work situation, eg, starting part-time, casual or full-time work, whether paid or unpaid
- become self-employed/start to run a business
- have changes to your income or financial circumstances
- intend to travel overseas
- start/finish part-time or full-time study
- have changes to personal details, eg:
- bank account number
- have changes to your living situation, eg:
- starting or ending a relationship (this could be a de-facto relationship, marriage or civil union)
- separating from your partner
- living apart from your partner
- your partner passes away
- change in the number of children supported
- change in accommodation costs
- are imprisoned/held in custody on remand
- are admitted to or discharged from hospital
- have been granted an overseas pension
- have any other change that may affect your benefit entitlement or rate.
Part-time work obligations
If your youngest child is aged 3 to 13 (including any child you get Orphan's or Unsupported Child's Benefit for), you have the following part-time work obligations:
- be available for and take reasonable steps to get a suitable part-time job
- take any offer of suitable part-time or temporary work, or work that is seasonal or subsidised
- attend and take part in any suitable job interviews we ask you to
- take and pass any drug test potential employers or training providers require
- attend and take part in interviews with us as required
- work with us to plan how you'll find a suitable job
- take part in any other activities that we refer you to, such as attend any job training courses, seminars, work experience or work assessments (including rehabilitation, but not medical treatment) that will improve your work readiness or help you get work
- let us know how you’re meeting your work obligations as often as we reasonably require.
Work preparation obligations
You have work preparation obligations if:
- your youngest child is under 3 (including any child you get Orphan's or Unsupported Child's Benefit for)
- you can't currently work because of a good and sufficient reason (eg, you have a health condition, injury or disability).
To meet your work preparation obligations you need to:
- take reasonable steps to prepare and plan for work
- attend and take part in work preparation interviews, where we ask you to
- attend and take part in work related activities or programmes such as a work assessment, a programme or seminar to increase particular skills or enhance motivation where we ask you to
- attend and take part in any other activity that we require you to (including rehabilitation but not medical treatment, voluntary work or activity in the community).
When it has been agreed, you have an obligation to attend and participate in a work ability assessment.
When it has been agreed that you will work with a Contracted Service Provider, you have an obligation to co-operate with them and to:
- attend and participate in any interview with them
- report to them on how you're meeting your obligations
- complete assessments with them.
You're expected to take reasonable steps to meet social obligations as a parent or a caregiver. These are to ensure your dependent child(ren) (including any child you get Orphan's or Unsupported Child's Benefit for) are:
- enrolled with a health practitioner or a medical practice that's part of a Primary Health Organisation (PHO)
- enrolled in and attending one of the following from the age of 3 until they start school:
- an approved early childhood education programme, eg,
- Kohanga Reo, Punanga Reo, Aoga and other programmes with a language and culture focus
- parenting and early childhood home education programmes
- childcare centres
- home-based care services, or
- Te Aho o Te Kura Pounamu - The Correspondence School, or
- another approved parenting and early childhood home education programme
- an approved early childhood education programme, eg,
- up to date with core Well Child/Tamariki Ora checks if aged under 5, at a Well Child/Tamariki Ora provider, eg:
- Maori health provider
- Pacific health provider
- enrolled in and attending school from the age of 5 or 6 (depending on when they start school).
You may be required to meet with us to discuss how you're meeting your obligations as a parent or a caregiver.
If there's any reason why you can't meet your obligations, talk to us straight away. If you don't meet your obligations without good and sufficient reason, your benefit could be reduced or stopped.