Having another child
If you have another child or another child comes into your care, you must tell us as soon as possible as it could affect how much we pay for your childcare.
How to tell us
If you're getting childcare only
You need to send the original or certified true copy of your child's birth certificate to your local service centre, or drop it off at one of our service centres. This will be returned to you once we’ve scanned and saved it to your record.
If you're getting childcare and other payments
You can tell us if you've had another child, or a child has come into your care, using MyMSD. You'll need to book an appointment and it will tell you what you'll need to bring.
Or you can call us right away.
Unsure of what payments you're getting?
If you're not sure whether or not you're getting other payments as well as childcare, you can check using MyMSD which lists the different types of payments you get.