What to provide when you apply for a Special Needs Grant (eg a food grant)

When you apply for a benefit or other help from us, you need to prove who you are and that what you’ve told us is true.

Information

You must provide original documents or certified true copies. If you can’t get a document certified right now, we’ll talk to you about alternative options.

  • Proof of who you are

    Getting an on-going payment (eg benefit, NZ Super) from us

    • 1 form of identification, eg:
      • eg passport
      • driver licence
      • student id
      • community services card.

    Not currently getting a payment from us

    Government issued ID

    You need to provide 1 of the following that shows your full legal name and date of birth:

    Born in New Zealand Born overseas
    • New Zealand passport
    • other country passport showing your residence class visa or residence permit
    • citizenship certificate

    or

    Two documents supporting your identity, eg:

    • marriage certificate (order a Marriage Certificate online)
    • bank statement
    • phone or power account bill
    • driver licence.
    • verification of your income eg. payslips
    • verification of your assets eg bank statement

    and if applicable:

    • proof of any of your assets that can earn income
    • details of your business income or trusts (if self-employed).
  • Information relating to the urgent need

    To process your application and determine your eligibility and entitlement, we need to see information relating to your urgent need:

    • a quote from a reputable retailer for the goods or services you need (not required for food or petrol) and/or
    • receipts to show where your benefit/income has been spent
  • If you're not receiving on-going financial assistance

    Please provide information relating to the urgent need along with:

    • identification
      • Born in New Zealand - one form of government-issued documentation stating your full legal name and date of birth, eg:
        • birth certificate
        • passport
        • driver licence
        • firearms licence
        • deed poll.
      • Born overseas - proof of your lawful residence in New Zealand eg:
        • New Zealand passport
        • other country passport with residence class visa or residence permit
        • citizenship certificate.

    or

    • Two documents supporting your identity, eg:
      • marriage certificate
      • bank statement
      • phone or power account bill
      • driver licence.
    • verification of your income eg. payslips
    • verification of your assets eg bank statement

    and if applicable:

    • proof of any of your assets that can earn income
    • details of your business income or trusts (if self-employed)

    If you have a spouse/partner

    You must provide the same information about them.

linksContact us

Contact us:

  • to talk about your circumstances and we’ll explain how we can help
  • if there’s anything on the list you’re not sure about, don’t have or will have some delay in providing.