What to bring when you apply for financial assistance
You and your partner (if you have one) need to bring certain documents to your appointment with us so that we can complete your application for financial assistance. This applies to people who are not currently receiving any benefit or assistance from us.
You must bring original documents or certified true copies. These will be returned to you once we’ve scanned and saved them to your record.
A list of what you need to bring can also be found on the 'next steps' page after you submit an online application.
Online application reference number
Make a note of your application reference number and bring it with you.
Contact us if you don't have any of the documents, have given them to us recently or if there might be a delay in getting them.