Paying emergency housing suppliers

We'll pay for a client's accommodation for up to 7 nights. We may issue grants for up to 21 nights after the initial 7-night grant.

We’ll let you know how much we’ve approved to pay on the client’s behalf.

How we'll pay you

To receive these payments, you'll need to register as a Work and Income supplier.

You can be paid via direct credit or payment card.

Register as a Work and Income supplier

What it means when we pay you on behalf of the client

Because we’re making payments to you on behalf of the client, this means:

• the agreement for accommodation and the rules of stay are between you and the client
• we will not accept any liability for:
  • the client not turning up, or
  • damage or loss caused by the client (or anyone else staying with them), and
• if there are costs we can’t pay, you’ll need to follow these up with the client.