Emergency housing suppliers
Information for accommodation suppliers working with or wanting to help clients in need of emergency housing.
Emergency housing is short-term accommodation for people who need it because:
- they can’t stay where they are, and
- they have nowhere else to go.
We pay Emergency Housing Grants to help cover the cost of this accommodation.
We, and other government agencies, will then support them to find suitable longer-term accommodation.
Become an emergency housing supplier
You may have vacancies that clients can use if they need somewhere temporary to stay. If so, find out how you can become an emergency housing supplier.
This includes being registered as a Work and Income supplier and opting in to our supplier standards.
How to become an emergency housing supplier
Supplier standards
Find out about:
- what our supplier standards are
- what happens if you're not opted in to our supplier standards
- what happens if you breach our supplier standards.
What happens if you're not opted in to our supplier standards
Breaches of supplier standards
Paying emergency housing suppliers
If a client is staying in your emergency housing accommodation, we'll pay you an Emergency Housing Grant.
Paying emergency housing suppliers
Refunding money to us
Find out how to refund money to us if you're an emergency housing supplier.
Security deposits for loss or damage
This page sets out information about security deposits. Security deposits help to protect you when there are losses or damages caused by our clients (or anyone else staying with them).