Find out what services we can offer to help you find work and when you start a new job.
Looking for work
We have jobs available now in various industries and you can search on our job websites.
Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
Training and experience
Our programmes can help you get ready for work with training and work experience.
Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
Help with work costs
Get help to pay for the things you need to start work
Job support and advice
Get all the support and advice you need to stay in work.
Health and disability
If you want to work, we can support you to find the right job for you.
Start your own business
We can help you get your business up and running.
Get advice about how to prepare for and deliver a great interview.
Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
Benefits and forms
A-Z list of benefits, forms, benefit rates
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income and income deduction tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Going on holiday or going to live overseas
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Read some of our housing information in other languages.
Living in Australia if you get NZ Super or Veteran's Pension
If you get NZ Super or Veteran's Pension and plan to live in Australia, your payments may continue if you meet certain criteria.
You need to contact our International Services team before you leave New Zealand and let them know the date you're leaving.
There are certain rules for what happens with your NZ Super and Veteran's Pension while living in Australia. These rules are set out in the Social Security Agreement (SSA) we have with Australia.
This page explains some of those rules. You'll need to read the information we have about the SSA with Australia for more detail around things like:
- how much you'll get paid
- how you'll be paid, and
- when you'll be paid.
When your payments can continue
Your NZ Super or Veteran’s Pension payment will keep being paid for up to 26 weeks after you leave New Zealand (NZ).
For these payments to continue, you need to do certain things. What you need to do depends on whether you already get Australian Age Pension or not.
You don't already get Australian Age Pension
For payments to continue, you need to:
- meet the criteria for Australian Age Pension (this includes meeting the age criteria on or before the day you leave NZ)
- apply for the Australian Age Pension (AAP) within 26 weeks of leaving NZ, and
- apply to continue getting your NZ Super or Veteran's Pension payment - you need to apply within 12 months of applying for AAP.
If you don't apply for these payments within the required timeframes, you'll need to pay back any payments you received after you left NZ.
If both of these applications are declined, your NZ Super or Veteran's Pension payments will stop from the date your AAP is declined.
You already get Australian Age Pension (AAP)
You have to apply to continue to get your NZ Super or Veteran's Pension payment. You need to apply within 26 weeks of leaving New Zealand.
If you don't apply within this timeframe, your NZ payment will stop after 26 weeks. You'll need to pay back the 26 weeks of NZ payment you received after you left NZ.
What passport to use when travelling to Australia
When you go to Australia, it’s best to travel on either your:
- New Zealand passport, or
- Australian passport, if you have one.
This will make it easier to work out whether you meet the criteria for Australian Age Pension.
How to apply
You need to:
- contact our International Services team before you leave NZ. Let them know the date you're leaving.
- contact Services Australia within the first 26 weeks of leaving NZ. You need to apply for an Australian Age Pension (AAP) from them.
Once Services Australia have processed your AAP form, they will send you a NZ payment application form. This form is to continue your NZ Super or Veteran's Pension payments. You need to complete this form and send it back to Services Australia.
We'll get a copy of the form and use it to work out:
- whether your NZ Super or Veteran's Pension payments can continue, and
- how much you can be paid.
If Australian Age Pension is declined
If your Australian Age Pension application is declined because of:
- your income or assets, we'll most likely decline your NZ payment application.
- another reason, e.g. residency requirements, we may still approve your NZ payment application.
If we decline your NZ payment application, your NZ Super or Veteran's Pension payments will stop from the date your AAP is declined. We'll then review the NZ payments you received since you left NZ. We do this to make sure you were getting the right amount of payment during this time.
How much you can get
You’ll get your NZ Super or Veteran's Pension at the same rate you would get if you lived in NZ. This rate will continue until you apply for Australian Age Pension (up to 26 weeks). Then your rate of payment may change.
The amount we pay you may be less than what you got in NZ. This might be because:
- you have a partner included in your payment, as once you leave NZ they can no longer be included
- you get any other payments, eg, Disability Allowance or Accommodation Supplement, which you cannot get after you leave NZ
- you have lived in a country other than New Zealand or Australia, or
- you have income and/or assets that affect how much you can get for Australian Age Pension. (We can't pay more than what Services Australia tell us your Australian Age Pension would be).
If your application is approved, we'll review your 26 weeks of payments. We do this to make sure you were getting the right amount of payment during this time.
Details of how much you'll get are set out in the Social Security Agreement we have with Australia.
When your payment will start
You’ll get your NZ Super or Veteran's Pension at the same rate you would get if you lived in NZ. This rate will continue for up to 26 weeks.
Changes to this rate will start once:
- your Australian Age Pension (AAP) is approved, and
- your NZ payment application is approved.
These rate changes will then be backdated to the date you applied for AAP. For example, if you applied for AAP within one week of leaving NZ, your rate change will be backdated to week one.