Jobseeker profile
A Jobseeker profile helps us match you with jobs that suit your skills and experience.
A Jobseeker profile is where you tell us about:
- your work skills and experience
- your qualifications, and
- the type of work you're looking for.
We'll use your profile to match you with jobs that suit you. We may also use it to refer you to courses or training.
Open transcript
Narrator [0:00] Looking for work can feel hard, but with my MSD Jobs, we match you to work that suits you, and you can apply online anytime.
[The words “Jobseeker profile and job matching” next to a woman giving the thumbs up. A cellphone screen shows the log in screen and home page of MyMSD Jobs website.]
Narrator [0:10] To get started, you'll need to create a Jobseeker profile.
[The words “Get started by setting up your Jobseeker profile.” next to screenshot of the MyMSD Jobs website homepage. A cellphone screen shows the log in screen and home page of MyMSD Jobs website.]
Narrator [0:13] This is where you tell us about your skills, work experience, and the kind of mahi you are looking for.
[Three tick boxes with the words “Skills”, “Experience” and “Work I want to do”, and a cursor ticking each one.]
Narrator [0:20] Once your profile is complete, we use the information you've told us to match you with jobs listed on My MSD jobs.
[A woman sitting at a desk turns and smiles at the camera. The words “Profile complete” appear and a cursor ticks a box next to it. A list of jobs advertised in MyMSD Jobs appears, and scrolls.]
Narrator [0:27] When you match with a job, you'll also be able to see how closely you match with it. The more you tell us in your job seeker profile, the better your matches will be.
[A cellphone with a job listing on it, showing the label “Strong match” which is expanded on the screen. A list with the heading “Jobseeker profile” and tick boxes next to it, which the cursor ticks]
Narrator [0:37] Remember to keep your profile up to date so you get better job matches. To find mahi that suits you, head to my MSD jobs to search, match, and apply.
[A cellphone shows the “Update profile” section of MyMSD jobs, along side tick boxes with the words “Keep your Jobseeker profile updated”. A laptop with the MyMSD Jobs log in page and homepage, and hands using the laptop keyboard, and the word “Apply” in large font across the screen.
[0:48] [A white background with the logos for Ministry of Social Development and Work and Income.]
Updating your profile
The Jobseeker profile tool was updated on 29 June 2026. If you already had a Jobseeker profile before this, you need to update it. This is because we need more information in the new profile, so we can make better job matches for you.
When you have to complete one
Anyone can make a Jobseeker profile if they have a MyMSD account. Some people will be told they must complete a profile – we’ll ask you to do this if:
- you apply for, or are transferring to, certain benefits
- we've asked you to create one as part of meeting your work-related obligations.
If you have a partner, they may also need to complete one.
Applied for, or transferring to, certain benefits
You have to create a Jobseeker profile if you apply for (or transfer to) any of these benefits:
- Jobseeker Support
- Sole Parent Support
- Emergency Benefit (including Emergency Maintenance Allowance), if you're required to find work.
You need to complete your Jobseeker profile before your benefit can be approved.
Timeframe to complete your profile
You have 20 working days from the date you first contact us to complete the application process, including your Jobseeker profile.
We may be able to give you more time to complete your Jobseeker profile, or decide you don’t need to do one. We will only do this if you have a good reason, for example:
- you suddenly had to go to hospital
- a death or illness in your family
- you had to leave the country for an emergency reason.
If you can't complete your Jobseeker profile in time, contact us to let us know.