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Work homepage
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Overview
We can help you get ready to apply and find the right job for you. We can even help you while you're working.
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Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
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Find jobs
Find out what jobs are available, which job is best for you and how you can plan your career.
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Working
Whether you've just started a job or need some help at work, we've got your back.
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Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
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Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income and income deduction tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Going overseas
Travelling or moving overseas may affect your payments.
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Re-apply, review or renew
Re-apply for a payment, review circumstances, renew medical certificate and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Moving house
Find out how we can help if you’re moving house.
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loginTell us if something changes
While you're living in public (social) housing, you need to let us know straight away about any changes in your or your partner's situation
You need to tell us no matter how much rent you pay.
This could be changes to:
- income
- assets
- people moving in or out of the property
- children in your care, for example having a child or changing custody arrangements.
Changes may affect:
- the amount of rent you pay
- whether you still qualify for public housing, or
- whether the property you're in is still suitable for you.
If you don't let us know, you could end up paying the wrong amount of rent and may have a debt to pay back. Or you may only get a few weeks' notice before your rent goes up.
If you get child support through Inland Revenue
Inland Revenue (IR) will share your child support payment information with us every time they pay you child support.
We'll use the shared information from IR and treat this as income if you get one of these payments from us:
- a main benefit, e.g. Jobseeker Support or Sole Parent Support
- NZ Super or Veteran's Pension and you have a partner who doesn't qualify for this but is included in your payments
- Veteran's Pension and you're under 65
- Accommodation Supplement
- Disability Allowance
- Temporary Additional Support
- Special Benefit
- Childcare Subsidy
- OSCAR Subsidy, or
- Employment Transition Assistance.
If you get one of these payments from us, you don't need to tell us about most types of IR child support payments. The only type you need to tell us about is if you're getting Court Ordered lump sum child support payments.
If you don't get one of the payments in the above bulleted list, you need to tell us about your IR child support payments. You also need to tell us about any other child support payments you get.
How to tell us
You need to call us. Who you call depends on your situation. If you get:
- a benefit or extra help payments from us, call us on 0800 559 009
- NZ Super or Veteran's Pension, call Senior Services on 0800 552 002
- no payments from us or Senior Services, call Housing Unit on 0800 673 468.
Tenancy reviews
As well as telling us about any changes, your tenancy may be reviewed from time to time.