Text message about your housing need

There’ll be times you’ll get a text message from us because you’re on the public housing register and we need to review your housing need.

Message: [Work and Income public housing register: Kia ora, we need to know if your circumstances have changed. Please check workandincome.govt.nz/PH then reply Yes or No]

What we need to know?

Have your circumstances or housing needs changed?

  • you no longer want to be on the public housing register
  • you have moved to a different address
  • there’re changes to your income
  • family or household arrangements (a person joins or leaves your household – eg a new partner or dependent child joins your household)

What do I need to do

Reply NO to the text if nothing has changed – we’ll update your record

Reply YES if you answered yes to any of the changes listed above – we’ll call you.

If you don’t reply, we’ll call you to check if your circumstances have changed.


Don’t want to receive texts

If you’re not comfortable receiving text messages, please call us at 0800 673 468.

Find out about how we may be able to help with your housing need.

Housing