How to reset your MyMSD PIN

If you've forgotten your MyMSD PIN, you can easily reset it.

What you need to do

To reset your PIN, you need to:

  1. go to my.msd.govt.nz
  2. select 'Login'
  3. select 'Forgot/Change PIN?'
  4. enter your client number and date of birth.
  5. agree to the MyMSD terms of use and privacy policy and select 'Next'.
  6. enter the 6 digit code we send to your phone and select 'Next'.
  7. enter a new 4 digit PIN of your choice
  8. re-enter your PIN.

Then you'll get to the MyMSD home page.