We can help you get ready to apply and find the right job for you. We can even help you while you're working.
Get ready to work
You can get training, help with CVs and cover letters, and advice for job interviews.
Find out what jobs are available, which job is best for you and how you can plan your career.
Whether you've just started a job or need some help at work, we've got your back.
Lost your job
We'll help you get ready to find a new job and support you while you're between jobs.
Start your own business
Get help to plan and set up a successful business or be a self-employed contractor.
Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Moving to New Zealand
Payments you can get from us, settling into NZ, overseas pensions and more.
Benefits and forms
A-Z list of benefits, forms, benefit rates
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income and income deduction tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Going on holiday or going to live overseas
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Read some of our housing information in other languages.
Getting a Support Person or Job Coach
Job and Training Support Funds can help you pay for a support person or job coach. Find out how you can get someone to help you at work or training.
Before you get a support person or job coach, you need to have an assessment done. This will identify the level of support you need. You can request this assessment when you apply for Job or Training Support Funds. You can also email us at email@example.com or call us on 0800 551 001.
Choosing a support person or job coach
It's your choice who you would like to be your support person or job coach. They can be someone you know, or a person found through an agency. When you hire a job coach you should talk to your employer before making your choice. This will help you find someone suitable to help with your job.
Once you have chosen someone you should discuss with them:
- the tasks they will do
- their hours and pay rate
- signing an agreement between you as confirmation.
It's up to you to manage your relationship with your support person or job coach. This includes making sure the support you get meets your needs.
What a support person does
A support person is someone you who will help you at work or during training. This could include a:
- New Zealand Sign-language interpreter
You may be able to get funding for more than one support person if they're doing different tasks, e.g. a driver and a New Zealand Sign-language interpreter. You can't get funding for 100% of your working hours.
If your support person is driving you, they must have a full New Zealand drivers licence. Waka Kotahi's (New Zealand Transport Agency) may also have some conditions or licensing requirements they must meet, e.g. a Passenger or 'P' endorsement on their licence.
Your employer or training provider may be a Contracted Supported Employment provider with us. If they are, they may already provide some of the support you would get from a support person. When you apply we'll work with you to understand if you need any extra support on top of this, and if we can cover it.
What a job coach does
A job coach is someone who gives you short-term coaching to help you if:
- you start a new job
- your job description changes
- your job requires new or different skills
- your disability changes, which affects your ability to do your normal job.
You can get help to pay for a job coach for up to 6 weeks.
You can't get help to pay for a job coach if:
- your employer already provides employment coaching for you
- you're getting help to pay for training through Skills for Industry.
When you apply you'll need to tell us how many hours you'll need the job coach for, and what tasks they'll need to do.
What you need to do
You must record and send us the information we need to make sure your support person or job coach gets paid. This information includes:
- a supplier registration form
- timesheets and invoices.
This must be done by you and your support person or job coach.
Your support person or job coach needs to register as a supplier with us.
To do this they must print and fill in a Retailer/Supplier/Payee Details PDF form:
Once they've completed the form, they need to scan or take a photo of it and email this to firstname.lastname@example.org
Timesheets and invoices
Your support person or job coach must give you a timesheet and invoice every 2 weeks. This shows the hours they have worked. Make sure the invoice is not more than the number of hours we have agreed to fund.
You both need to agree to and sign the timesheet. Email the signed timesheet and your invoice to us at email@example.com. We will use these to pay the support person or job coach their approved hours on your behalf.
There's more information about invoices on Inland Revenue's website:
Other things you need to do
You and your support person or job coach also need to take care of your other obligations. These includes things like income tax, GST, ACC levies and other legal matters.