Winter Energy Payment

The Winter Energy Payment is an extra payment to help with the cost of heating your home over the winter months. You must be getting a main benefit, pension or Jobseeker Support Student Hardship.

You don't need to apply for the Winter Energy Payment. If you meet the criteria, it's paid automatically from 1 May to 1 October every year.

Information

The Winter Energy Payment for 2025 ended on 1 October 2025.

Your last 2025 payment

Find out when your last Winter Energy Payment was paid for 2025.

If you're paid weekly

  • Your last full Winter Energy Payment was paid in the week starting 29 September.
  • You'll get a part Winter Energy Payment (3 days worth) in the week starting 6 October.
  • Your first payment without Winter Energy Payment will be in the week starting 13 October 2025.

If you're getting NZ Super or Veteran's Pension

  • Your fortnightly payment on Tuesday 7 October will have 8 days of Winter Energy Payment included.
  • Your first payment without Winter Energy Payment will be on Tuesday 21 October 2025.

Power redirections

If you have a redirection of your benefit set up to pay for power costs, you may want to review your redirection if your usage changes as winter eases. Contact us if you need to change this.

Need some extra help?

We know this can be a tough time. If you're worried about how you'll manage after the Winter Energy Payment ends, these things may be able to help:

You'll only get the Winter Energy Payment if you get one of these payments from us:

  • NZ Super
  • Veteran's Pension
  • Jobseeker Support
  • Jobseeker Support Student Hardship
  • Sole Parent Support
  • Supported Living Payment
  • Young Parent Payment
  • Youth Payment
  • Emergency Benefit
  • Emergency Maintenance Allowance.

You also cannot be:

  • getting Residential Care Subsidy or Residential Support Subsidy
  • living overseas, or
  • getting an overseas pension which means you don't get any NZ Super or Veteran's Pension.

Winter Energy Payment dates

The Winter Energy Payment is paid from 1 May to 1 October.

Winter Energy Payment rates

Single people with no dependent children

$20.46 a week

Couples, and people with dependent children

$31.82 a week

You'll get the Winter Energy Payment automatically, along with your other regular payments from us (either weekly or fortnightly).

The Winter Energy Payment:

  • doesn't affect your other payments from us, or your Income Related Rent
  • is a non-taxable payment
  • can't be paid as a lump sum.

Couples getting NZ Super or Veteran's Pension

Couples are paid $31.82, whether you live together or separately.

It's paid to one person in the couple. The system we use for payments can't split it to pay into 2 separate accounts.

Generally, we'll pay it into the bank account of the person in the couple who has the lowest client number. You can find your client number on your Community Services Card, SuperGold Card or letters from us.

If you'd like to switch the payment to the other person's account, please call us.

Overseas travel when you're getting NZ Super or Veteran's Pension

If you're heading away from New Zealand over the winter months, we can keep paying your Winter Energy Payment for up to 28 days. Tell us if you plan to leave New Zealand for more than 28 days, otherwise we might pay you too much and have to ask for some money back. The easiest way to let us know is to either:

When you return to New Zealand

If you return to New Zealand:

  • before 1 October, you need to contact us so we can start your Winter Energy Payment again. Call our Seniors line on 0800 552 002
  • after 1 October, your Winter Energy Payment will automatically start again next year, as long as you still qualify.

Overseas travel and getting a benefit

You need to let us know your travel plans, the reasons for travelling, and for how long.
Payments and your overseas travel

If you're able to keep getting your benefit when you're overseas, we'll also keep paying your Winter Energy Payment for up to 28 days.

When you return to New Zealand

If you return to New Zealand:

  • before 1 October, you need to contact us so we can start your Winter Energy Payment again. Call us on 0800 559 009
  • after 1 October, your Winter Energy Payment will automatically start again next year, as long as you still qualify.

Related

Going overseas if you get NZ Super or Veteran's Pension
Going overseas if you get benefits