Payment Card Online Supplier Registration
Complete this form online to register or re-register as a supplier with Work and Income.
To accept Payment Cards, you have to register or re-register as a supplier.
Even if you have previously registered with us as a supplier you must register again. Re-registration gives us the opportunity to ensure that the information we hold for you is up to date and correct. We also need additional information from your business such as your EFTPOS Merchant ID number.
If you don't have an EFTPOS terminal, you still need to register so you can continue to receive payments by Notice of Credit.
For large retailers with multiple branches, each one of them needs to be registered.
If you don't register, we won't be able to refer our clients to you for purchase of goods or services.
Before you begin
You'll need the following information at hand:
- GST number (when entering the number do not insert spaces)
- EFTPOS provider details (if appropriate)
- Merchant ID number (if appropriate)
- Bank details (If you're not an EFTPOS user, there's a civil defence emergency or EFTPOS is down, we may need to revert to direct crediting retailers.)
You'll also need access to a printer. You must print a copy of your completed supplier registration form so ensure your computer is connected to a printer or you have an alternative way of printing the form.
Note: The EFTPOS choices are EFTPOS = Eftpos NZ (Ltd) and ETSL = Paymark.
If your Merchant ID has alphabetic characters as well as numbers you will need to call 0800 559 009 and say "Online Help".
After you complete the online form
Print out a copy of your form and post it with the documents that are appropriate to your circumstances:
- In all cases, a deposit slip to confirm your bank account or building society number.
- If you have EFTPOS, an EFTPOS printout confirming your EFTPOS Merchant ID number (How to find your merchant ID)
- If you have indicated that you are a registered Pawnbroker or second hand dealer, we will check your registration with the Ministry of Justice, you do not need to send a copy. N.B. The application instruction page asks you to send this license in. You should ignore this.
If you have received an address reply envelope
Please use that to return a copy of your form and required documents. Do not change the address on the address reply envelope.
If you have not received an address reply envelope, please post to:
Payment Card
Central Processing Unit
PO Box 200010
Papatoetoe Central
Manukau
Auckland
Why do you need to print out and post a copy of your form if it's done online?
The online registration updates your business details in our records. So that we can authorise your EFTPOS terminal to accept Payment Cards, we need to see documents relating to your EFTPOS Merchant ID number, bank account and licences. There is also a legal requirement for us to keep a signed application and an original copy of the Merchant ID.
If you don't post a copy of your form and necessary documents
We will be unable to process your registration and refer our clients to you.
If there is a problem with the information provided
You'll be contacted to clear up any inconsistencies.
When will you be able to accept Payment Cards?
After we have processed your registration, you'll receive a confirmation e-mail.
Start the online supplier registration
If you need help with the online registration call us on 0800 559 009 and say "Online help" when our phone system asks you what you're calling about. You'll be put straight through to someone who can help.
Or email:
