Ways to repay from overseas
If you are living overseas, you can still make repayments.
Pay online by credit or debit card
You can pay online using your credit or debit Visa or MasterCard and will need to provide:
- The name and client number for whom the debt is being paid.
- The Visa or MasterCard details on the card being used:
- name of the person on the card
- card number
- expiry date
- card verification number
- The amount in New Zealand dollars that is being paid.
Note: Credit cards can incur interest charges. We have better payment options if you live in New Zealand.
Cheque payment
You can pay using an overseas cheque. This can be a personal or bank cheque in any currency and we will do the conversion for you.
- Make the cheque out to ‘Work and Income'.
- Write your name and your client number on the back of the cheque (or attach your bar coded advice slip).
- Send your cheque to:
National Crown Revenue
PO Box 31 344
Lower Hutt 5040
New Zealand
Bank draft
A bank draft is like a cheque which is issued by a bank. A bank draft can be in any currency and we will do the conversion for you.
- Get the bank to make the draft out to ‘Work and Income'.
- Write your name and client number on the back of the bank draft (or attach your bar coded advice slip).
- Send your bank draft to:
National Crown Revenue
PO Box 31 344
Lower Hutt 5040
New Zealand
Payments on your behalf
You may be able to arrange for someone living in New Zealand to make payments on your behalf, for example a family member or friend.
You will need to ask the person to make sure that:
- Your name and client number are clearly shown on the payment slip (your client number is printed on any letters you receive from us).
- If the payment is going to be a regular one, email our Collections Unit and let us know:
- how much you will be paying
- how the payments will be made (ways to repay from New Zealand)
- frequency of payment
- start date of payments
Put your last name and client number in the subject line.
We will not be able to discuss your personal information with your representative unless you have completed the 'Appointment of an Agent' form allowing us to do this.
Telegraphic transfer
Payment can be made to:
Name of bank: Westpac
Branch: NZ Government branch
Account name: Work and Income Debtors Payment Account
Account details: 03-0049-0006243-025
SWIFT Code: WPACNZ2W
- Write your name and client number on the Telegraphic Transfer form.
- Keep your receipts for your records.
- Email our Collections Unit and let us know:
- how much you will be paying
- frequency of payment
- start date of payments.
Put your last name and client number in the subject line.
Extra payment options from Australia
Payments made at Westpac bank branches in Australia
Email our Collections Unit and we will send you personalised deposit slips that will allow us to correctly identify you and make sure your payments are credited to your record.
You can make payments at any Westpac branch throughout Australia.
Keep your receipts for your records.
Put your last name and client number in the subject line.
Automatic payments within Australia
- Download and print the Automatic Payments form below (or set up a regular internet banking payment).
- Fill in your bank details in the payer details.
- Fill in your account details.
- Choose the frequency and start date for payments.
- Write client number after the D in the payee details.
- Take the form to your bank.
- Email our Collections Unit and let us know:
- how much you will be paying,
- frequency of payment
- start date of payments.
Your bank may charge you for this service.
Put your last name and client number in the subject line.
Internet or telebanking payments within Australia
You can set up automatic payments from an Australian bank account using internet or telebanking payments. Use the ‘pay anyone' option NOT ‘Billpay".
Payments can be made to:
Name of bank: Westpac
Branch: Brisbane
Account name: Work and Income Debtors Account
Account details: 034002 161233
Write your client number after a D in the payee details.
You will also need to email our Collections Unit and let us know:
- how much you will be paying,
- frequency of payment
- start date of payments.
Your bank may charge you for these services.
Put your last name and client number in the subject line.
