-
Benefits and payments homepage
-
Overview
Take a look at the range of benefits and payments we have available.
-
Not working
Redundancy, health condition or disability or another reason you can’t work
-
Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
-
Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
-
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
-
Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
-
Caring
Caring for someone else’s child or someone with a health condition, injury or disability
-
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
-
Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
-
Payment issues
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
-
16-19 year olds
Education, training, work and benefit help for 16-19 year olds
-
Benefits and forms
A-Z list of benefits, forms, benefit rates
-
-
Work homepage
-
Overview
Find out what services we can offer to help you find work and when you start a new job.
-
Looking for work
We have jobs available now in various industries and you can search on our job websites.
-
Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
-
Training and experience
Our programmes can help you get ready for work with training and work experience.
-
Job Connect on Facebook
Find out how we can help you get ready to work, find work, and support available while you're working.
-
CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
-
Help with work costs
Get help to pay for the things you need to start work
-
Job support and advice
Get all the support and advice you need to stay in work.
-
Health and disability
If you want to work, we can support you to find the right job for you.
-
Start your own business
We can help you get your business up and running.
-
Job interviews
Get advice about how to prepare for and deliver a great interview.
-
Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
-
-
On a benefit homepage
-
Overview
Check out what you need to do when you're getting a benefit or other payment from us.
-
Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
-
Income
Declare income, wages deduction calculator and tables
-
Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
-
Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
-
Payments
Check or stop your payments, payment cards and other information
-
Debt
Check your debt, repayments and other debt information
-
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
-
-
Housing homepage
-
Overview
Find out how we can help you with housing.
-
Nowhere to stay
Get help if you have nowhere to stay right now.
-
Find a house
Find out where to look for private housing, or apply for public (social) housing.
-
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
-
Move house
Find out how we can help if you’re moving house.
-
Going to Australia
Getting a benefit and going to Australia to live: what you need to know.
If you go to Australia to live, or for a short visit (eg. for a job interview), you need to tell us.
The following payments have to stop before you go to Australia to live.
- Jobseeker Support or Emergency Benefit
- Youth Payment or Young Parent Payment
- Sole Parent Support
- Family tax credit*
*You may be able to claim Australian family assistance when you arrive in Australia if you intend to live there permanently.
If you get New Zealand Superannuation or Veteran's Pension, you need to meet the age criteria for Australian Age Pension for your payments to continue in Australia.
Any time spent out of New Zealand can affect your payments.
If you get the Supported Living Payment and you're going to Australia to live you need to call International Services before you go.
- The Australian rules are complex and you may not qualify for any payments there. International Services can also explain the application process to you.
- When you get to Australia you may be able to keep getting your Supported Living Payment Overseas for up to 4 weeks if you apply to Centrelink for the Australian Disability Support Pension within 4 weeks of arriving in Australia. Generally you must intend to stay in Australia for at least 12 months.
- To qualify for the Australian Disability Support Pension and New Zealand Supported Living Payment Overseas in Australia you need to be severely disabled and have lived in Australia and/or New Zealand for at least 10 years at any time. You also need to have lived in New Zealand for at least one year since age 20.
- Centrelink will assess whether you are severely disabled. The criteria for this are stricter than for a standard Supported Living Payment in New Zealand. Centrelink will decide whether you qualify for the pension and what rate you should be paid.
- If you meet the severely disabled medical test for the Disability Support Pension, you'll be asked to apply for the New Zealand Supported Living Payment Overseas (for the severely disabled) as well. Then we can work out how much Supported Living Payment Overseas to pay you. Any changes to your New Zealand payments will take effect from the date that you first apply for the Australian Disability Support Pension.
- How much you can get in Australia depends on a number of things like your income and assets, and how long you've lived in New Zealand and/or Australia since age 20.
- Note that if your application for the Disability Support Pension is turned down your Supported Living Payment Overseas may stop.
- New Zealand citizens arriving in Australia have limited access to Australian payments. If you qualify for the Australian Disability Support Pension, you may be able to get this payment without being an Australian permanent resident.
- For other Australian benefits, you need to be granted Australian permanent residence status. You then need to complete a waiting period of two years before most payments can start.
- Permanent residence in Australia is not automatically granted to New Zealand citizens. Even if you apply and pay the applicable fee, you need to be aware that your application for Australian permanent residence may not be successful.
For more information about Australia's requirements go to: