How to find your client number
Your client number helps us identify who you are, so we can quickly help you.
We issue you a client number the first time you deal with us.
You’ll be able to find your client number:
- on any letter we’ve sent you in the past (including any correspondence from StudyLink)
- on the back of your Community Services Card, if you have one.
If you know you’ve had payments from us before, but can’t find your client number, contact us and we’ll tell you what it is.
We may also be able to issue you a one-time password when you call, so that we can pre-fill some of your form.