Apply online through MyMSD
You can apply online for most benefits, NZ Super or other payments.
You have 20 working days from the date you first contact us to complete the application process.
Complete the online form through MyMSD.
How to set up a MyMSD
If you don't have a MyMSD you can easily set one up. You'll need:
- your client number
- the email address or phone number you've registered with us.
If you don't have these call us on 0800 559 009, say "client number" when asked why you're calling. Then:
- tell us your client number (if you don't have it, we can give it to you)
- give us your contact phone number and email address.
You'll then be able to set up your MyMSD login.
If you don't know your client number, and/or don't have an email address or phone number registered with us, you can either:
Call us when we're open
Monday to Friday 7am to 6pm
Saturday 8am to 1pm
If you call us, we can tell you your client number and take some details from you. You can then set up a MyMSD and then apply online.
If you apply using MyMSD you'll also be able to:
- book an appointment to come in and see us
- see your next steps
- use MyMSD in the future, to transact with us online.
Apply now using our online form for new clients
You'll need a RealMe login.
You'll then have to call us to make an appointment.