We want to do everything we can to help you make your job a success. In-Work Support is a free service you can get to help you while you’re working.
What it’s about
Congratulations on your job. Now that you’ll be working you may face new challenges and we want to help.
When your benefit stops, you’ll receive a call from us inviting you to take part in the In-Work Support service. This service provides you with information, tools and advice to help you once you’ve started your job.
How it works
If you agree to use the In-Work Support service, we’ll contact you by phone and email regularly, so you won’t have to take time out of your job to meet with us. We’ll try to set up the phone-calls for times convenient to you.
When we call you, we’ll:
- talk with you about any financial assistance you may be able to get while you’re working, like Accommodation Supplement or Working for Families assistance
- provide you with information and advice, like how to manage unexpected things that could happen while you’re working, or advice about training or up-skilling
- advise you about other services that you could get, like budgeting or counselling
- check in with you occasionally to see how things are going for you at home or at work.
If you are interested, let us know when we contact you, or call us on 0800 559 497
Remember, for some things you may have to attend an appointment. We can help you arrange this.