Help from community groups

There are a number of community and voluntary organisations that provide services and support for seniors.

Age Concern

Your local Age Concern is a non-profit organisation that helps to support older people in the community by providing information, advice and support. They can tell you what your community can offer, and help you stay connected with other people.

Most offices also have staff trained to deal with elder abuse. Contact your local Age Concern if you're feeling unsafe, vulnerable, or isolated.

Contact details

National Office
Phone: 04 801 9338

  • Citizens Advice Bureau

    The Citizens Advice Bureau provides a free and confidential service providing information, advice and support. It aims to help you to deal with problems you're facing by listening, researching options and explaining the information to you. If it's appropriate, and if you want it to, the Citizens Advice Bureau may also act on your behalf.

    Contact details

    National Office
    Phone: 0800 FOR CAB (0800 367 222)

  • Enliven – Positive Ageing Services

    Enliven provides a range of practical services to support older people to maintain their independence and continue the lifestyles they enjoy.

    Enliven may be able to help if:

    • you or your family member would like to continue to stay at home
    • the need for support and levels of support required vary from time to time
    • advanced personal care is required
    • your needs focus around monitoring eg medication, safety
    • there are social and emotional needs, as well as practical ones
    • traditional home care doesn't quite fit
    • support is currently provided from a variety of sources.

    To find contact details and services available in your area visit or phone 0800 ENLIVEN (0800 365 4836).

    Enliven is a service of Presbyterian Support New Zealand:

  • SeniorNet

    SeniorNet is a community training network that supports and motivates people aged 50+ to enjoy and use technology in their everyday lives.

  • Royal New Zealand Returned and Services' Association

    The Royal New Zealand Returned and Services' Association (RSA) is one of the largest voluntary welfare organisations in New Zealand. It gives advice to war veterans and their families, RSA members and non-members, on their pension and other entitlements available to them.

    RSA also plays a central role in community life by providing a place for members, their families and friends to share leisure time together.

    Contact details

    National Office
    Phone: 04 384 7994

  • Salvation Army

    The Salvation Army is a Christian organisation that helps people in need through a wide range of community programmes. They may be able to help with food, clothing and furniture. It also supports people to stay in their own homes. For example helping with housework or providing companionship through their friendship programme.

    Contact details

    National Office
    Territorial Headquarters Phone: 04 384 5649

  • How you can help in your community

    Have you ever thought about volunteering?

    Volunteers make a valuable contribution to New Zealand society. There are many different ways you might be able to help, no matter what amount of time you have to offer.