Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
16-19 year olds
Education, training, work and benefit help for 16-19 year olds
Benefits and forms
A-Z list of benefits, forms, benefit rates
Find out what services we can offer to help you find work and when you start a new job.
Looking for work
We have jobs available now in various industries and you can search on our job websites.
Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
Training and experience
Our programmes can help you get ready for work with training and work experience.
Apprenticeship Support Programme
Get help to retain and bring on new apprentices.
CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
Help with work costs
Get help to pay for the things you need to start work
Job support and advice
Get all the support and advice you need to stay in work.
Health and disability
If you want to work, we can support you to find the right job for you.
Start your own business
We can help you get your business up and running.
Get advice about how to prepare for and deliver a great interview.
Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income, wages deduction calculator and tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Who can get the Wage Subsidy Extension
This subsidy has ended, but there's other support you can apply for.
The Wage Subsidy Extension was available from 10 June 2020 to 1 September 2020. It was for employers and self-employed people who would otherwise have had to lay off staff or reduce their hours due to COVID-19.
This payment is no longer available. Find out what other support we offer for businesses.
You can't receive more than one COVID-19 payment from us for the same employee at the same time. This includes the:
You also can't receive the Wage Subsidy Extension more than once for an employee.
Criteria you need to meet
You must be an eligible employer
New Zealand employers who are still significantly impacted by COVID-19 are eligible to apply.
- registered charities
- Non-Government Organisations (NGOs)
- the self-employed and sole traders
- if you're also an employee of a business, your employer can also apply for a Wage Subsidy Extension for you
- incorporated societies, and
- post-settlement governance entities
- local government organisations
- kindergartens and Early Childhood Centres.
If you're an eligible employer, you can apply:
- for casual employees if they're employed by you at the time you apply, and they would have expected to work during the time you will receive the Wage Subsidy Extension
- if you're a shareholder in a business (ie, you work for the business and are paid a wage, salary or draw an income for the work you do)
- if you're a partner in a business (ie, each partner is paid a wage, salary or draws an income for the work they do).
You can't apply for an employee on ACC earnings related compensation. But you can apply for them if they've returned to work and no longer get ACC.
State sector organisations
State sector organisations are generally not eligible to receive the COVID-19 Wage Subsidy Extension. This includes:
- government agencies, such as:
- Ministry of Health
- District Health Boards
- Inland Revenue
- Ministry of Social Development
- Crown entities, such as:
- Kāinga Ora
- Accident Compensation Corporation (ACC)
- tertiary education institutions, such as:
- institutes of technology
State sector organisations do not include:
- local Government, such as:
- Regional councils
- City councils
- District councils
- Early Childhood Centres
- Non-Government Organisations (NGOs).
A state sector organisation, with its monitoring agency, can ask for an exception to become eligible to apply for the Wage Subsidy Extension. State sector organisations should contact their monitoring agency if they wish to discuss this.
Businesses contracted to provide services to state sector employers
These businesses (eg cleaning, security, etc) are not state sector employers. They can apply for the subsidy if they meet the other qualifications.
Your business must be in New Zealand
Your business must be registered and operating in New Zealand.
This means your business must be:
- registered with the New Zealand Companies Office
- physically located in New Zealand, and
- your employees legally work in New Zealand.
Sole traders are not required to be registered with the New Zealand Companies Office, but must have:
- a personal IRD number for paying income tax and GST
- government licences and permits for their business needs, and
- qualifications or registrations for their trade or profession.
Sole traders must still meet the requirements to be physically located and legally working in New Zealand.
Your employees must be legally working in New Zealand
Legally working in New Zealand means a person is both working in New Zealand and is legally entitled to work in New Zealand.
A person is legally entitled to work in New Zealand if they:
- are a New Zealand or Australian citizen (including a person born in the Cook Islands, Niue or Tokelau), or
- have a New Zealand residence class visa (eg, permanent residence visa or returning resident visa), or
- have a New Zealand work visa or a condition on their New Zealand temporary visa that allows them to work in New Zealand (eg, work visa or student visa that allows them to work).
For more information, visit the Employment New Zealand website.
You must have a 40% decline in revenue
Your business must have experienced a minimum 40% decline in revenue for a continuous 30 day period. The 30 day period must be:
- in the 40 days before you apply (but no earlier than 10 May 2020)
- compared to the closest period last year.
The decline must also be related to COVID-19.
Definition of revenue
Revenue means the total amount of money a business has earned from its normal business activities, before expenses are deducted (this doesn't include the Wage Subsidy).
If you are a pre-revenue research and development start-up business, you can include a drop in projected capital income when determining a 40% decrease in revenue.
The 40 days before you apply
The 40 day window is to give employers enough time to calculate their revenue loss and engage with their employees before applying for the subsidy.
The 40 days cannot start earlier than 10 May 2020. This is to ensure businesses who are still struggling in Alert Levels 1 and 2 can get the support they need.
- you apply on 29 June 2020. Your 40% decline in revenue must be for a continuous 30 day period between 19 May and 28 June 2020.
- you apply on 10 June 2020. Your 40% decline in revenue must be for a continuous 30 day period between 10 May and 9 June (as the 40 days can't start earlier than 10 May).
Comparing to the closest period last year
Businesses must compare their revenue to the closest period last year. The revenue in the affected period must be at least 40% less than it was in the period it was compared against.
For most businesses, this will be the same period as last year.
- you apply on 30 June 2020, and
- compare 31 May-29 June 2020 with 31 May-29 June 2019.
Some businesses may have experienced an event, eg a fire, which means the comparison period of a year ago is not the best period to use. In these cases it may be that another 30 day period will better reflect the decline in revenue. However the comparison period can't go back further than January 2019.
- you apply on 30 June 2020, and
- use a 30 day period between 31 May 2020 and 29 June 2020.
- You find that the revenue for the same period in 2019 was significantly down because of a specific event out of your control (eg, a fire).
- In this case you can use a different comparison period in 2019 that better reflects the normal pre-COVID-19 revenue for a 30 day period. For instance, you could compare 31 May-29 June 2020 to 31 March-29 April 2019.
Businesses operating for less than a year or have high growth
New businesses which have been operating less than a year, or high growth businesses (e.g. that have had a significant increase in revenue), can apply for the Wage Subsidy Extension.
To determine whether these businesses meet the 40% decline in revenue assessment, they must compare their revenue against a more recent 30 day period, that gives the best estimation of the revenue decline related to COVID-19.
For example, 40% loss of revenue attributable to COVID-19 comparing the 30 days before you apply to the closest period in 2019.
You must mitigate the financial impact
Your business must have taken active steps to mitigate the financial impact of COVID-19.
This could include:
- drawing from your cash reserves (as appropriate)
- activating your business continuity plan
- making an insurance claim
- proactively engaging with your bank
- seeking advice and support from:
- the Chamber of Commerce
- a relevant industry association
- the Regional Business Partner programme.
You must retain the employees you're applying for
You must retain the employees named in your application for the period of the Wage Subsidy Extension.
Employers are required to agree that, for the duration of the Wage Subsidy Extension, they will retain the employees the subsidy was paid for.
If you are receiving the COVID-19 Wage Subsidy Extension, you must:
- try your hardest to pay staff at least 80% of their usual wages;
- if that isn't possible, pay at least the rate of the Wage Subsidy Extension that applies to that employee
- if the employee's usual wages are lower than the rate of the Wage Subsidy Extension, continue paying that amount for the duration of the subsidy.
If you've already made an employee redundant, you can't apply for the Wage Subsidy Extension for them.
If you want to apply for them, you must cancel their redundancy notice and re-hire them.
You can then apply for that employee and you must retain them for the period of the Wage Subsidy Extension.
- try your hardest to pay staff at least 80% of their usual wages;