Take a look at the range of benefits and payments we have available.
Redundancy, health condition or disability or another reason you can’t work
Food, school costs, power, accommodation or other living expenses you need help with
You’ve had a relationship break-up, family breakdown or violent relationship end
Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
Caring for someone else’s child or someone with a health condition, injury or disability
Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
Childcare, school uniforms, stationery, having a baby and other costs if you have children
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
16-19 year olds
Education, training, work and benefit help for 16-19 year olds
Benefits and forms
A-Z list of benefits, forms, benefit rates
Find out what services we can offer to help you find work and when you start a new job.
Looking for work
We have jobs available now in various industries and you can search on our job websites.
Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
Training and experience
Our programmes can help you get ready for work with training and work experience.
CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
Help with work costs
Get help to pay for the things you need to start work
Job support and advice
Get all the support and advice you need to stay in work.
Health and disability
If you want to work, we can support you to find the right job for you.
Start your own business
We can help you get your business up and running.
Get advice about how to prepare for and deliver a great interview.
Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
Check out what you need to do when you're getting a benefit or other payment from us.
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
Declare income, wages deduction calculator and tables
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
Check or stop your payments, payment cards and other information
Check your debt, repayments and other debt information
Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
Find out how we can help you with housing.
Nowhere to stay
Get help if you have nowhere to stay right now.
Find a house
Find out where to look for private housing, or apply for public (social) housing.
Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
Find out how we can help if you’re moving house.
Who can get the COVID-19 Short-Term Absence Payment
Employers, including self-employed people, and their employees need to meet certain criteria to apply for the COVID-19 Short-Term Absence Payment.
The Ministry of Health has information about assessment and testing for COVID-19. This includes who should be tested, what to do while you wait for test results, and what to do if you test positive.
Applications for the Short-Term Absence Payment are closing soon.
Only PCR tests taken on or before 22 August 2022 will be accepted. You can apply for this payment up to 8 weeks after your PCR test.
To be eligible for the Short-Term Absence Payment your business (including self-employed people) must meet all the following criteria:
Your employee must be eligible
Your employee must be waiting for the results of a COVID-19 PCR test and be staying home while waiting for these results. They also must be unable to work from home. This includes you if you are self-employed.
The person who has taken the COVID-19 PCR test can be:
- your employee
- someone who is a dependant of your employee (eg. children or a family member with a disability).
The Ministry of Health has information about when to get a test and what to do while you’re waiting for results:
Anyone who is unwell should call Healthline on 0800 611 116 or talk to their doctor or health provider. Businesses should encourage their employees to do this if they’re unwell.
Employees who are not eligible
The Short-Term Absence Payment cannot be paid for employees who are:
- testing for COVID-19 using a Rapid Antigen Test (RAT) – this is because the results are quick
- routinely tested for COVID-19 in their workplace, such as a border worker or MIQ worker (unless they have symptoms)
- an air crew member and are required to comply with any orders
- participating in surveillance testing and do not have symptoms
- not required to stay home – read the Ministry of Health’s information about assessment and testing for COVID-19
- must self-isolate because they have come to New Zealand from overseas
- a New Zealander who is currently overseas.
- an employee of a State Sector organisation (unless that organisation has been granted an exception for a previous COVID-19 payment or is a State-Owned Enterprise or Mixed Ownership Model company).
Your business must be eligible
- registered businesses
- self-employed people and sole traders
- registered charities
- Non-Government Organisations (NGOs)
- incorporated societies
- post-settlement governance entities
- local government organisations (eg local councils)
- State-Owned Enterprises
- Mixed Ownership Model Companies.
State sector organisations
State sector organisations are generally not eligible to get the COVID-19 Short-Term Absence Payment. This includes:
- government agencies, such as:
- Ministry of Health
- District Health Boards
- Inland Revenue
- Ministry of Social Development
- Crown entities, such as:
- Kāinga Ora
- Accident Compensation Corporation (ACC)
- tertiary education institutions, such as:
- institutes of technology
State sector organisations do not include:
- local Government, such as:
- Regional councils
- City councils
- District councils
- Early Childhood Centres
- health and disability facilities or services that receive funding from government agencies.
A state sector organisation, with its monitoring agency, can ask for an exception to become eligible to apply for the COVID-19 Short-Term Absence Payment. State sector organisations should contact their monitoring agency if they wish to discuss this.
Businesses contracted to provide services to state sector employers
These businesses (eg cleaning, security, etc) are not state sector employers. They can apply for the COVID-19 Short-Term Absence Payment if they meet the other qualifications.
Your business must be in New Zealand
Your business must be registered with the New Zealand Companies Office (except for self-employed people) and operating in New Zealand.
This means your business must be:
- physically located in New Zealand, and
- your employees are employed in New Zealand.
Self-employed people are not required to be registered with the New Zealand Companies Office, but must have:
- a personal or business IRD number for paying income tax and GST
- government licences and permits for their business needs, and
- qualifications or registrations for their trade or profession.
Self-employed people must still be physically located and legally working in New Zealand.
You must have had a conversation with your employee
- check that the date of the COVID-19 PCR test was within the last 8 weeks
- discuss an application with your employee/s before making it
- get their consent to the relevant points outlined in the declaration
- acknowledge that they need to stay home, and
- confirm that they can’t work from home and therefore need to miss work to stay at home while waiting for the COVID-19 PCR test results.
You must agree to and meet your obligations
When you apply for the Short-Term Absence Payment you're asked to read, agree to and meet some obligations. This is to make sure you're using the payment correctly, and you're following employment law.
Your obligations include:
- retaining the employees you apply for the Short-Term Absence Payment for
- following employment law
- not forcing employees to take leave
- repaying any payment that you are no longer entitled to.
The information on this page is a summary of the eligibility criteria and obligations set out in the declaration for COVID-19 Short-Term Absence Payment.
It does not replace the terms of the declaration and if there are any differences between this page and the declaration, the declaration prevails.