When your COVID-19 Income Relief Payment ends

You can only get the Income Relief Payment for 12 weeks. If you need more help after it stops, you can apply for a different payment.

You'll get a letter 3 weeks before your Income Relief Payment ends to let you know when it's stopping.

If you need to apply for a different payment, you should do this 2-3 weeks before your Income Relief Payment ends. This is so your application can be processed in time and you don't miss payments you may qualify for.

Help to find a job

We can help you to find a job, even if you don't qualify for any payments from us.

Find out what you could qualify for

You can only get the Income Relief Payment for 12 weeks. To find out what other payments you could get, use our 'Check what you might get' guide.

How to apply for a different payment

How you apply depends on your situation.

Does one of these describe your situation?

  • Your Income Relief Payment has already stopped, or
  • When you applied for the Income Relief Payment, you were only getting Accommodation Supplement, Disability Allowance, or Temporary Additional Support from us, and no other payments.
  • Yes - describes my situation

    You can apply online through MyMSD.

    MyMSD is our online service where you can apply and manage your information online.

    Never used MyMSD

    If you've never used MyMSD before, you'll need to register first. Enter your client number and date of birth, and follow the instructions to register.

    Once you're in MyMSD, select 'Apply' to go to the online form. Some of your information will be automatically pre-filled, based off information you've already told us.

    Used MyMSD before

    Log in and select 'Apply' to go to the online form. Some of your information will be automatically pre-filled, based off information you've already told us.

    Can't use MyMSD

    If you can't use MyMSD, call us on 0800 559 009. We'll talk with you about the best way for you to apply.

  • No - doesn't describe my situation

    You'll need to apply using a short online form. Follow the steps below.

    Step 1 - Check your details in MyMSD

    In the form, we'll ask you if these details we have about you are still correct:

    • relationship status
    • income
    • cash assets (eg, savings, investments)
    • costs (eg, accommodation or disability costs).

    You can check these details in MyMSD under:

    • My profile
    • My financial information

    If these details are not correct, don't change them in MyMSD. Tell us about the changes when you fill out the short online form.

    MyMSD is our online service where you can apply and manage your information online. If you've never used MyMSD before, you'll need to register first.

    Step 2 - Complete the short form

    Once you've checked those details in MyMSD, apply using the short online form.

    Can't apply online

    If you can't apply online, call us on 0800 559 009. We'll talk with you about the best way for you to apply.

If you get NZ Super or Veteran's Pension

Your NZ Super or Veteran's Pension payments will automatically continue after your Income Relief Payment ends. You don't need to do anything.

Include your partner in your payment

If you want to include your partner in your NZ Super or Veteran's Pension payment, call us on 0800 552 002 before 8 November 2020.

You won't be able to include your partner in your payment from 9 November 2020, due to legislative changes to NZ Super and Veteran's Pension.

If you're a student

If you or your partner are still getting Student Allowance or Student Loan Living Costs, these payments will automatically continue after your Income Relief Payment ends. You don't need to do anything.

If your or your partner's Student Allowance stopped while you got Income Relief Payment, call Studylink on 0800 889 900 to restart it.