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Benefits and payments homepage
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Overview
Take a look at the range of benefits and payments we have available.
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Not working
Redundancy, health condition or disability or another reason you can’t work
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Living expenses
Food, school costs, power, accommodation or other living expenses you need help with
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Relationship changes
You’ve had a relationship break-up, family breakdown or violent relationship end
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Health and Disability
Counselling, prescription and GP costs, medical alarms and other costs we can help with
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Seniors
Travelling overseas, how to apply, payment rates and dates, overseas pensions, income and other info for Seniors
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Caring
Caring for someone else’s child or someone with a health condition, injury or disability
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Urgent or unexpected costs
Dental, glasses, car repairs, fridge, washing machine, funeral or other urgent costs you need help with
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Children
Childcare, school uniforms, stationery, having a baby and other costs if you have children
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Payment issues
Fixing issues with Accommodation Supplement, Special Benefit and other payments we’ve made
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16-19 year olds
Education, training, work and benefit help for 16-19 year olds
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Benefits and forms
A-Z list of benefits, forms, benefit rates
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Work homepage
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Overview
Find out what services we can offer to help you find work and when you start a new job.
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Looking for work
We have jobs available now in various industries and you can search on our job websites.
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Help with your job search
From advice on making a plan, to tips on where to look and following up leads.
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Training and experience
Our programmes can help you get ready for work with training and work experience.
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Apprenticeship Support Programme
Get help to retain and bring on new apprentices.
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CVs and cover letters
We’ve got great templates and advice for writing your CV or cover letter, and filling out job applications.
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Help with work costs
Get help to pay for the things you need to start work
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Job support and advice
Get all the support and advice you need to stay in work.
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Health and disability
If you want to work, we can support you to find the right job for you.
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Start your own business
We can help you get your business up and running.
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Job interviews
Get advice about how to prepare for and deliver a great interview.
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Help for 16-19 year olds
We’ve got extra support for young people to get ready for work and find a job.
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On a benefit homepage
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Overview
Check out what you need to do when you're getting a benefit or other payment from us.
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Something's changed
Address, contact details, overseas travel, childcare, relationship or anything else that’s changed.
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Income
Declare income, wages deduction calculator and tables
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Childcare
Change in your childcare situation, continue childcare payments, cohort entry schools and other childcare information
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Re-apply
Re-apply for Jobseeker Support, Sole Parent Support, Temporary Additional Support and more
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Payments
Check or stop your payments, payment cards and other information
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Debt
Check your debt, repayments and other debt information
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Rights and responsibilities
Our commitment to you, obligations, complaints, benefit fraud and more
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Housing homepage
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Overview
Find out how we can help you with housing.
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Nowhere to stay
Get help if you have nowhere to stay right now.
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Find a house
Find out where to look for private housing, or apply for public (social) housing.
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Living in your home
Get help with accommodation costs, and advice on any housing issues and public housing tenancies.
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Move house
Find out how we can help if you’re moving house.
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Changes to payments from 1 April
30 March 2020.
There are some changes being made to benefit rates from 1 April 2020, and this may affect your payments. We’ll update your payments for you. You don’t need to do anything.
Main benefit increase
Main benefit rates are being increased by $25 a week as part of the Government’s response to COVID-19 (for couples, the increase will be $25 in total).
This increase to the after-tax rate will apply to:
- Jobseeker Support
- Sole Parent Support
- Supported Living Payment
- Young Parent Payment
- Youth Payment
This is in addition to the usual changes to payments made on 1 April each year.
Benefit and Payment rates 2020
Benefit and payment rates increase on 1 April 2020, due to both the Annual General Adjustment and the increase in main benefit rates.
If you get other payments from us
Increases in your benefit or superannuation payment may affect some of your other payments such as Temporary Additional Support, Accommodation Supplement and Childcare Assistance – but generally people will be better off because of these changes.
Your first April payment
If you’re paid weekly, you’ll get a part payment at the new rate in the week 6 April, and a full payment at the new rate in the week 14 April.
If you get paid fortnightly, you’ll get a full payment at the new rate in the week 14 April.
Please note: Due to Easter, payments due on Tuesday 14 will be paid early on Friday 10 April.
Increases for some clients may take a little longer to process
While changes for most clients are made automatically, some need to be done manually – which could take a bit longer, especially at the moment. We are prioritising these and will have all payments updated as soon as we can. Don’t worry, we’ll still calculate your payment from 1 April and make sure this is paid to you.
Income Support Package takes effect from 1 April
As part of the Government’s Income Support Package:
- you’ll be able to earn more each week before your benefit reduces. This is sometimes called the abatement threshold.
- Section 192 reductions will be removed.
How to check your payments
To check your payments, you can log into MyMSD.