Christmas and New Year holiday information

14 November 2019.

When you'll be paid and when we're open over Christmas and the New Year.

Payment dates will be different over the Christmas/New Year period.

In MyMSD your “Upcoming Payments” page will still show your standard date, but check the dates below to see when your money will be available

Payment dates

Christmas week

If you normally get paid on:

You'll be paid on:

Tuesday 24 December Tuesday 24 December
Wednesday 25 December Tuesday 24 December
Thursday 26 December Tuesday 24 December

New Year's week

If you normally get paid on:

You'll be paid on:

Tuesday 31 December Tuesday 31 December
Wednesday 1 January Tuesday 31 December
Thursday 2 January Tuesday 31 December

Childcare payments

We can't pay childcare between the Christmas and New Year break if the childcare centre is closed.

  • Office closures

    All of our offices, contact centre and Service Express are closed on the public holidays:

    • Wednesday 25 December, Christmas Day
    • Thursday 26 December, Boxing Day
    • Wednesday 1 January, New Year's Day
    • Thursday 2 January, Day after New Year's Day.

    Some offices will also be closed on other dates

    Office When office will be closed
    Kaikoura Heartlands 27 December and 3 January
    Kaiti 23 December to 3 January
    Takaka Heartlands 23 December to 3 January
    Taradale 23 December to 3 January
    Waitakere Outreach Community Link 20 December to 17 January
  • Offices on reduced hours

    Some offices will also work on reduced hours​.

    Office Dates when hours are reduced Hours open
    Alexandra 27 December to 3 January 10am to 2pm
    Balclutha 27 December to 3 January 10am to 2pm
    Foxton 27 December to 3 January 10am to 2pm
    Gore 27 December to 3 January 10am to 2pm
    Mosgiel 27 December to 3 January 10am to 2pm
    Oamaru 27 December to 3 January 10am to 2pm
    Queenstown 27 December to 3 January 10am to 2pm
    Ruatoria 23 December to 3 January
    10am to 12pm and
    1pm to 3pm
    South Dunedin 27 December to 3 January 10am to 2pm
    Waipukurau 23 December to 3 January 10am to 12pm and
    1pm to 3pm
    Wairoa 23 December to 3 January 10am to 12pm and
    1pm to 3pm
    Westport 27 December to 3 January 10am to 2pm
  • Our online services

    You can use MyMSD at any time, including public holidays. You can use it to do things like:

    • apply for a food grant and dental costs
    • declare your wages
    • tell us about a change in address, phone or accommodation costs
    • manage most appointments
    • view your payment details
    • tell us about overseas travel.