You need a one-time password to set up your My Account. This is so we can ensure that only you will have access to your information online.
How one-time passwords are issued
If you've been in to see us in the last 14 days, your case manager could have arranged for one to be sent to you by text. Or you could have phoned us and asked for one to be sent to you.
It's sent from 2422 and is made up of numbers, capital and lowercase letters, and symbols.