My Account - go on, give it a click
You’re one click closer to managing your information the way you want. You can save yourself a phone call or a visit by updating your information online anywhere, anytime using MyAccount.
What you can do in My Account
- see your payments and appointments
- tell us how much you earned
- check your Payment Card
- update your contact info and bank account
- update your address and accommodation costs
- tell us about your job search
- stop your payments or tell us about overseas travel
- check your debt balance and repayments
- complete a self assessment
We can help
If you want some help to get started, give us a call on 0800 457 020. You'll connect with our online support team. We can talk you through it step by step.
You’ll need your:
- client number
- email address
- mobile phone handy to receive your one-time password
- identification such as your driver license or passport.
We’re available 8am to 5pm, Monday to Friday and we’re looking forward to talking to you.