My account
You can use My account if you receive a benefit or pension from us. You can:
- view your appointments
- make, change and cancel appointments (clients on benefit only) *
If you would like to book an appointment with a specific case manager contact us and let us know who you want to see - view your payment details
- view and change some of your contact details.
*Currently you can't use My account to book appointments in Shirley which is now drop in or in Hastings East or any office in the Wellington Region - contact us to make your appointment.
If you want to apply for financial assistance or continue your partially completed form go to:
Available hours
My account's services are available (New Zealand time) between:
- Monday - Thursday 7 am - 9 pm
-
Friday - Saturday 7 am - 8 pm



