Students
Unemployment Benefit Student Hardship : Contents
Difference between a visa and a permit
Pre-benefit activities for students
Pre-benefit interviews for and offers of employment
Advising a client about job interview or job offer requirement
Client fails job interview or job offer requirement
Process when client fails job interview or job offer requirements
Review of decision for pre-benefit requirements
Meeting job search requirements
Registration with Student Job Search
What is a limited employment location?
Clients currently living in a limited employment location
Clients moving to a limited employment location
Why is the client moving to a limited employment location?
Decision guidelines - clients moving to a limited employment location
Assistance to move back to an area that is not a limited employment location
Granting on grounds of hardship
Cash assets earmarked for fees
Hardship and student allowance
Assistance for student at other times
Work test obligations for partners
Process rehabilitation activities (work test)
Partners with no children or youngest child 18+ years
In employment (no children or child 18+)
In approved training (no children or child 18+)
Travel Allowance for TOP courses
Partners with youngest child 6- under 18 years
In employment (child 6- under 18 years)
In approved training (child 6- under 18 years)
Partners with youngest dependent child under 6
Work test exemptions for clients
Clients who are sick, injured or disabled
Home Detention/Habilitation programmes
Work test exemptions for partners
Caring for sick, injured, disabled (work test)
Could receive Invalids Benefit (work test)
Sick, injured or disabled (work test)
Caring for child with special needs (work test)
Caring for a child under 6 who is not their dependent child (work test)
Primary client is unable to help with the care of dependent children (work test)
In approved full-time study (work test)
Home Detention/Habilitation programmes (work test)
Table of Exemptions (work test)
Participation in the planning process
Exemptions from the planning process
Client and Case Manager cannot agree
Reviewing decisions on participating in the planning process
On-going assessment interviews
Keeping in contact with the client
Personal Development and Employment Plan
Developing a Personal Development and Employment Plan
Inclusion of what Work and Income will provide
What Work and Income must tell the client
New Plan due to substantial changes in circumstances
Failure to co-operate and sign a Personal Development and Employment Plan
Demonstrating commitment to the Plan's goals
Work related activity or programme
Process for rehabilitation activities (PDEP)
Sanctions Personal Development and Employment Plan
Requirements associated with the planning process
Step one - Review the client's Plan
Service Centre Trainer decision
Step three - Compliance Period
Step four - Notification Period
Step five - Reduction in benefit
Good and sufficient reason - PDE Plan
Activity Requirement Failure Process
Negotiating a Job Seeker Agreement
Suitable activities for Job Seeker Agreements
Job Seeker Development Activity
Failure to co-operate and sign a Job Seeker Agreement
Informal review of the Job Seeker Agreement
Guidelines for a Good and Sufficient Reason
Grades of sanctions for single clients
Sanction process for single clients
Sanction letters for single clients
Sanctions for primary or partner
Grades of sanctions for primary or partner
Part-time work tested partners
Payments and obligations for non-sanctioned client
Sanction process for primary or partner
Sanction letters for primary or partner
Grades of sanctions for sole parents
Sanction process for sole parents
Sanction letters for sole parents
Sanctions for couples with children where both have failed the work test
Sanction process for couples with children where both have failed the work test
Primary fails work test first, partner is the main carer
Primary fails work test first, primary is the main carer
Partner fails work test first, partner is the main carer
Partner fails work test first, primary is the main carer
Example of 50% Protection where there is other income
Sanction letters for 50% protection
Work test failure reason types and letter text
How to count the 'five working day notice' period
Recompliance activities (Grade 1 and 2)
Unable to recomply due to sickness (Grade 1 and 2)
Recompliance (13 week non-entitlement period)
Recompliance through full-time employment
Recompliance through an approved activity
Provisional benefit and end of non-entitlement period
Clients (or partners) who become sick
Recompliance programme example
Manager's Discretionary Review (MDR)
Benefit Review Committee (BRC)
Custodian does not have to apply for Child Support
Custodian refuses to meet obligations
Private arrangement for Child Support
Taking the Child Support application
Children born within the marriage
Children from same sex relationship
Paying parent not identified in law
Child Support Application field in SWIFTT
Section 70A reduction does not apply
Proof of active steps to establish paternity
Caring for a child(ren) who is not their own
Child conceived due to incest or sexual violation
Calculation of employment ceased
Redundancy received after grant
Orphans Benefit/Unsupported Childs Benefit
Example of employment during the stand-down
Assistance during an initial stand-down and/or benefit application process
Voluntary unemployment stand-down
Decision Guidelines - voluntary unemployment
Unemployment due to misconduct
Decision Guidelines - misconduct
Personal grievance against employer
Assistance during a non-entitlement period
Decision Guidelines- Bank Verification
Exceptions - rate of payment 18 or 19 year olds
Charging income at commencement
Guidelines for deciding humanitarian reasons
Client obtains employment overseas
Partner obtains employment overseas
Calculating the period of absence
Action on return to New Zealand
Examples of what an agent can do
Accessing a client's file to obtain personal information
Discretion not to deal with an agent
Organisation or company as agent
Public Trust Certificate of Administration
Agent appointed by a Court Order
Process for dealing with Court Orders
Process for dealing with Enduring Powers of Attorney
Process for appointing an agent
Appointing an agent without the client's informed consent
Guidelines for clients who are incapacitated
Examples of where agency may be relevant
Clients served with trespass notices
Date of review (including backdating)
Child aged 18 years and continues education
Child applies for a benefit in their own right
Child leaves sole parents care suddenly
Orphans or Unsupported Childs Benefit is being paid
Definition of discharged from CYF care
Decision guidelines for shared custody
Verification from Internal Affairs
Child Support reviews and payments
The Central Processing Units role
Child Support application declined
Imposing a section 70A reduction
Child Support payments deducted from benefit
Paying parent goes into hospital
Paying parent's benefit cancelled
Child Support deductions have priority
Protected earnings for Child Support payments
Example of protected earnings deduction
Child Support reciprocal agreement with Australia
Removal of section 70A reduction for custodian
Client meets Child Support obligations
Client qualifies for an exemption
Date to remove reduction - Insufficient evidence exemption
Date to remove reduction - Taking active steps exemption
Date to remove reduction - Risk of violence
Date to remove reduction - Compelling circumstances
Date to remove reduction - Incest or sexual violation exemption
Terminal benefit for a single client
Death of a married, civil union or de facto client or a client with a child
On going assistance for surviving partner
On going assistance for dependent children
Client dies before benefit is granted or reviewed
Debt recovery from arrears or terminal benefit
Work and Income debt repayments
Inland Revenue deduction notices
Guidelines for suspension or cancellation
Assistance during seasonal work
Reapplying for Unemployment Benefit Student Hardship
Partner in hospital for 13 weeks or more
Date payment should be reduced
Guidelines for paying a higher rate
On leave for more than 28 days
Decision guidelines - clients with a partner
SWIFTT process to pay a partner
Decision guidelines - sole parents
Redirection of benefit payment
Decision guidelines for redirection
Alternatives available to clients
Discretion to decline redirection
Good cause decision guidelines
Redirection without the client's consent
Decision guidelines - without the client's consent
Redirection to pay the client's debts or liabilities
Redirection for the benefit of partner or children
Effect of changes in benefit level
Changing and ending redirection of benefit
Relationship status for benefit
Clients who are legally married or in a civil union
Clients who are not legally married or in a civil union
New or formative relationships
Guidelines to establish if a relationship exists
Appeals to the Social Security Appeal Authority
When to advise a client of their right to review
Who can apply for a review or appeal
Client wishes to withdraw application for review
Review of employment assistance decisions
Client intends to study full-time
Period over which to charge income
Examples of overlapping income
Income reduces the benefit to a 'nil' rate
Exemption for severe disablement