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Income support > Main benefits

Domestic Purposes Benefit - Women Alone : Contents

Introduction

Qualifications

Age

Residence

Clients from overseas

Deciding ordinarily resident

Two years residence

Resident in New Zealand

Calculating the period of residence

Allowable periods of absence

Permanent residence

Unlawful residence

Refugees granted permanent residence

Reciprocal agreements

Proof of residence

Difference between a visa and a permit

Client's circumstances

Obligations

Change in circumstances

The planning process

Participation in the planning process

Exemptions from the planning process

Client and Case Manager cannot agree

Reviewing decisions on participating in the planning process

Interviews

Assessment interviews

Initial assessment interview

On-going assessment interviews

Assessment framework

Keeping in contact with the client

Personal Development and Employment Plan

Developing a Personal Development and Employment Plan

Contents of a Plan

The Plan's goals

Action points

Inclusion of what Work and Income will provide

Work-related activity or programme

Rehabilitation

Process for rehabilitation activities

Activity in the Community

What Work and Income must tell the client

Changing a Plan

New Plan due to substantial changes in circumstances

Failure to co-operate and sign a Personal Development and Employment Plan

Reviewing the Plan

Other reviews of the Plan

Plan reviews and appeals

Demonstrating commitment to the Plan's goals

Compliance activity

Sanctions

Requirements associated with the planning process

Sanction process

Step one - Review the client's Plan

Step two - Formal Review

Service Centre Trainer decision

Step three - Compliance Period

Step four - Notification Period

Informing client of reduction

Step five - Reduction in benefit

Sanction deduction example

Compliance

Compliance Requirements

Imposing sanctions

First reduction: 20%

Second reduction: 50%

Removing a reduction

Reinstating a reduction

Guidelines for a good and sufficient reason

Processing sanctions

Activity Requirement Failure Process

Sanction letters Personal Development and Employment Plan

Commencement date

Entitlement Date

Employment ceased

Calculation of employment ceased

Treatment of sick leave and annual leave

Twenty-eight day rule

Initial stand-down

Average weekly income

Income from overseas

Redundancy payments

Redundancy received after grant

Number of dependent children

Dependent Child

Orphans Benefit or Unsupported Child's Benefit

Employment during stand-down

Income less than a disqualifying rate

Example of employment during the stand-down

Self-imposed stand-down

Initial stand-down procedure

No stand-down applies

Client leaves Mangere Refugee Resettlement Centre

Transfer between benefits

Temporary employment

Prisoners

Entering a refuge

Assistance during an initial stand-down and/or benefit application process

Payment

Charging income

Exemption for severe disablement

Guidelines - exemption for severe disablement

Amount of income exemption

Client in hospital

Participation Allowance

Tax number

Bank account

Credit union

Decision Guidelines- Bank Verification

Changes and reviews

Absence from New Zealand

Overseas medical treatment

Departure from New Zealand

Action on advice of departure

Calculating the period of absence

Permanent absence

Return to New Zealand

Action on return to New Zealand

Client does not return

Fails to advise of absence

Agents

What can an agent do?

Examples of what an agent can do

Accessing a client's file to obtain personal information

Temporary agency

Who can be an agent?

Discretion not to deal with an agent

Organisation or company as agent

Client representatives

Public Trust Certificate of Administration

Agent appointed by a Court Order

Process for dealing with Court Orders

Power of Attorney

Enduring Power of Attorney

Process for dealing with Enduring Powers of Attorney

Process for appointing an agent

Appointing an agent without the client's informed consent

Permanently incapacitated

Temporary incapacity

Guidelines for clients who are incapacitated

Examples of where agency may be relevant

Clients served with trespass notices

Annual Review of Domestic Purposes Benefit - women alone

Verification of income

Verification of changes

Annual Review dates

Change of address

Client becomes sick

Death of a client

Avoiding a debt

Terminal benefit for a single client

Terminal benefit rate

SWIFTT information

Client dies before benefit granted or reviewed

Debt recovery from arrears or terminal benefit

Verification

Deductions

Priority for deductions

Work and Income debt repayments

Summary Instalment Orders

Court attachment orders

Protected earnings rate

Court request for information

Student Loans

Inland Revenue deduction notices

Client donates a kidney or liver tissue

Hospitalisation

Date payment should be reduced

Paying a higher rate

Guidelines for paying a higher rate

Paying a lower rate

Income

Effect on Extra Help

On leave from hospital

On leave for 28 days or less

On leave for more than 28 days

Weekend leave

Discharge from hospital

Private hospital and homes

Imprisonment

Definition of imprisonment

Home detention

Release from prison

Release on bail

Transfer to hospital

Remanded in custody

Qualifies for another benefit

Redirection of benefit payment

Decision Guidelines for redirection

Alternatives available to clients

Discretion to decline redirection

Good cause

Good cause decision guidelines

Redirection without the client's consent

Decision guidelines - without the client's consent

Insufficient capacity

Examples of redirection

Redirection to pay the client's debts or liabilities

Redirection for the benefit of partner or children

Effect of changes in benefit level

Changing and ending redirection of benefit

Reviews and Appeals

Relationship status for benefit

Effective date of review

Clients who are legally married or in a civil union

Clients who are not legally married or in a civil union

New or formative relationships

Facilitation

Domestic violence

Ruka case

Relationship indicators

Guidelines to establish if a relationship exists

Reviews and Appeals

Appeals to the Social Security Appeal Authority

Appeal Authority Process

When to advise a client of their right to review

Who can apply for a review or appeal

Client wishes to withdraw application for review

Review of decision for debts

Review of employment assistance decisions

Taxation

Tax codes

Under and overpayments

Tax Certificates